Dutch Speaking -Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and business process outsourcing firm, specializing in connecting top-tier talent with world-class organizations. We are dedicated to facilitating seamless career transitions for professionals seeking high-impact roles within the dynamic Customer Support Services industry.

Job Overview

We are currently searching for talented individuals to fill the Dutch Speaking -Speaking Customer Support Representative position in Greece, located in the vibrant city of Thessaloniki. This role offers the perfect blend of professional growth and Mediterranean lifestyle, making it one of the most sought-after Dutch-speaking jobs in Europe today.

Key Responsibilities

• Deliver professional and friendly customer support services in Dutch to our global clientele.
• Manage and resolve customer enquiries efficiently across multiple channels, including phone and live chat.
• Provide technical guidance and troubleshooting for IT security and antivirus products within a Customer Support Services framework.
• Ensure clear, concise, and accurate communication to maintain high levels of customer satisfaction.
• Collaborate effectively within an international team to meet service level agreements.
• Maintain detailed records of customer interactions within the company database.
• Stay updated on product features to provide value-added support to all Dutch-speaking customers.

Requirements

• Fluent Dutch Good command of English
• Native or fluent Dutch (spoken and written)
• Excellent communication and interpersonal skills suited for the Customer Support Services industry.
• A customer-oriented attitude with the ability to handle enquiries with patience and empathy.
• Proficiency in using computers and modern digital tools for daily tasks.
• Previous experience in customer support or technical assistance is considered an advantage.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to ensure you excel in your role.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for a smooth transition to Greece.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Opportunity to work in a leading international environment.

Life in Greece

Embracing one of the many available jobs in Greece means more than just a career move; it is an invitation to experience the unique culture and climate of the Mediterranean. Living and working in Greece provides an exceptional quality of life, where historical beauty meets modern city convenience, making it the ideal destination for your next international adventure.

Thessaloniki is a thriving hub that welcomes professionals from across the globe. With our comprehensive relocation support, you will find it easy to settle into life in Greece, enjoying world-class cuisine, beautiful coastal views, and a warm, welcoming local community. Discover why so many professionals choose Greece for their career progression.

How to Apply

If you are ready to launch your career in the Customer Support Services sector and enjoy the Mediterranean lifestyle, we invite you to click Apply Now to submit your application. We look forward to reviewing your profile and helping you take the next step in your professional journey with Mercier Consultancy Group.