Portuguese Speaking -Speaking Customer Support Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with global market leaders. We specialize in facilitating international career transitions, ensuring our candidates secure the most prestigious Portuguese-speaking jobs within the thriving Customer Support Services industry.

Job Overview

We are currently seeking motivated professionals to fill a Portuguese Speaking -Speaking Customer Support Representative position in Greece. This is an exceptional opportunity to advance your career in the Customer Support Services sector while enjoying the vibrant Mediterranean lifestyle that comes with high-quality jobs in Greece.

Key Responsibilities

• Deliver exceptional service to customers via inbound telephone communication.
• Utilize live chat platforms to resolve inquiries efficiently and professionally.
• Provide essential technical and product guidance to ensure high levels of customer satisfaction.
• Act as the primary point of contact for resolving customer issues within the Customer Support Services environment.
• Maintain a positive and helpful attitude to uphold the brand reputation of our global partners.
• Accurately document all interactions and case resolutions within the internal CRM system.
• Collaborate with international team members to streamline support processes and improve service quality.

Requirements

• Fluent Portuguese Good command of English Strong communication and customer service skills
• Native or fluent Portuguese (spoken and written)
• Proven ability to operate efficiently in a fast-paced Customer Support Services setting.
• Technical aptitude and comfort using various digital tools and software.
• A proactive mindset suitable for a professional role in one of the leading Portuguese-speaking jobs available today.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Choosing one of our jobs in Greece means embracing a lifestyle defined by sunshine, history, and a welcoming culture. Thessaloniki is a vibrant, modern city that serves as a gateway to the rich cultural heritage of Greece, offering a perfect balance between professional growth and personal enrichment in a stunning coastal setting.

Relocating to Greece offers an unparalleled quality of life, featuring world-renowned Mediterranean cuisine and a relaxed, social atmosphere. By joining our team in this Portuguese Speaking -Speaking Customer Support Representative position in Greece, you will experience first-hand why so many international professionals choose to make Greece their new home.

How to Apply

If you are ready to take the next step in your international career, we invite you to join us in this exciting journey. Please click "Apply Now" to submit your application and a member of our team will be in touch to discuss your future with Mercier Consultancy Group.