German Speaking Customer Service for a Prestigious Automotive Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, renowned for connecting top-tier talent with world-class organizations. As a leader in the European recruitment and BPO sector, we specialize in placing exceptional professionals into high-impact roles, including exclusive German-speaking jobs for global industry leaders.

Job Overview

We are currently seeking dedicated professionals for a German Speaking Customer Service for a Prestigious Automotive Brand position in Greece. This role offers the unique opportunity to provide premium support in the customer support services industry, ensuring excellence for one of the world's most iconic vehicle manufacturers.

Key Responsibilities

• Deliver exceptional customer support across multiple channels for a leading automotive brand.
• Assist customers with service and maintenance appointments, vehicle-related enquiries, and roadside assistance.
• Provide expert guidance on connected vehicle services, mobile applications, and advanced infotainment systems.
• Handle customer cases and inquiries with a high degree of empathy and professionalism.
• Coordinate service arrangements, courtesy vehicle requests, and structured follow-ups.
• Identify and resolve customer concerns, escalating complex technical issues when necessary.
• Maintain accurate digital records to ensure continuous improvements in our high-standard customer support services.

Requirements

• Fluency in German, with a minimum C1 level.
• Good command of English, at B2 level or above.
• Excellent written and verbal communication skills.
• A customer-focused mindset and a genuine interest in helping people.
• Good computer literacy and confidence using digital tools and platforms.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• And Much More...

Life in Greece

Embarking on a career in Greece offers a unique blend of professional growth and an unparalleled Mediterranean lifestyle. When you secure one of our German-speaking jobs, you gain access to the sun-drenched landscapes, rich historical culture, and vibrant social life that only Greece can provide. It is the perfect environment to balance a rewarding career in customer support services with a relaxed, high-quality way of life.

Our comprehensive relocation support ensures your move to Greece is seamless and stress-free. From the moment you arrive, you will enjoy the exceptional local cuisine, the warmth of the community, and the beauty of the coastal environment. Join the many professionals who have chosen Greece as their new home and experience the perfect harmony of international career standards and the legendary Greek hospitality.

How to Apply

If you are ready to take the next step in your career with this German Speaking Customer Service for a Prestigious Automotive Brand position in Greece, please click Apply Now to submit your application. We look forward to reviewing your profile and helping you join the thriving community of professionals finding jobs in Greece with Mercier Consultancy Group.