Slovak Speaking -Speaking Technical Support Specialist (Freelance)

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading organizations. We pride ourselves on facilitating high-impact career opportunities, including exclusive Slovak-speaking jobs that allow professionals to excel in the competitive Customer Support Services industry.

Job Overview

We are currently seeking a motivated professional for the Slovak Speaking -Speaking Technical Support Specialist (Freelance) position in Remote. This role is designed for experts who thrive in the Customer Support Services sector and are looking for flexible, high-quality jobs in Remote that bridge the gap between technical troubleshooting and client excellence.

Key Responsibilities

• Provide expert 1st line technical support via phone and email specifically in Slovak for B2B partners.
• Troubleshoot complex device and connectivity issues within the fintech and Customer Support Services landscape.
• Guide merchants through technical setup, system configuration, and necessary diagnostics to ensure seamless operations.
• Manage and resolve incident tickets while maintaining meticulous documentation of all technical solutions.
• Escalate advanced technical cases to higher support tiers to ensure continuous quality of service.
• Ensure every interaction reflects a highly professional and customer-focused standard required by our international clients.

Requirements

• Native or fluent Slovak (spoken and written) is mandatory for this role.
• Previous experience in the Customer Support Services industry is highly preferred for this vacancy.
• Ability to work independently as a self-employed contractor or freelancer.
• Proven track record of providing high-quality technical support in an international environment.
• Strong communication skills in English to ensure effective collaboration with global teams.

What We Offer

• The Slovak Speaking -Speaking Technical Support Specialist (Freelance) position in Remote offers the freedom of a 100% home-based setup.
• Long-term project stability with a consistent workload in the fintech sector.
• Professional growth and development within a leading international BPO environment.
• An opportunity to join one of the most sought-after Slovak-speaking jobs in the market.
• And Much More...

Life in Remote

Embracing the flexibility of jobs in Remote allows you to design your work-life balance around your own schedule. Working in Remote means you are no longer tied to a specific office location, providing you with the autonomy to thrive in a digital-first environment. Our candidates who secure these roles in Remote find that the freedom to work from anywhere significantly enhances their productivity.

By joining our network for the Slovak Speaking -Speaking Technical Support Specialist (Freelance) position in Remote, you gain access to a global community of professionals. Choosing to build your career in Remote provides you with the unique chance to enjoy a global professional standard without the daily commute, ensuring you can enjoy the quality of life you deserve while working in Remote.

How to Apply

If you are ready to take the next step in your career with one of our premier Slovak-speaking jobs, we encourage you to apply today. Please submit your English CV and a short professional introduction to be considered for this exciting opportunity. We look forward to reviewing your application at Mercier Consultancy Group.