Polish Speaking Rent-a-Car Customer Service Consultant (Polish & English)

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe. As a leader in the Customer Support Services sector, we pride ourselves on delivering bespoke recruitment solutions that foster long-term career success for our candidates.

Job Overview

We are currently seeking a dedicated professional for a Polish Speaking Rent-a-Car Customer Service Consultant (Polish & English) position in Bulgaria. This is an exceptional opportunity to join one of the top-tier firms in the Customer Support Services industry, offering a seamless transition for those seeking international Polish-speaking jobs.

Key Responsibilities

• Manage incoming customer inquiries via phone, email, and chat within the car rental industry.
• Provide expert support regarding vehicle bookings, rental agreements, and policy clarifications.
• Resolve customer concerns with a focus on high-quality service and brand loyalty.
• Maintain accurate records of customer interactions within the internal database systems.
• Collaborate with global teams to ensure consistent service delivery across all touchpoints.
• Assist clients with technical troubleshooting related to online booking platforms.
• Uphold the premium service standards expected within our Customer Support Services projects.

Requirements

• Native or fluent Polish (spoken and written) is essential for this role.
• Professional proficiency in English to engage in our international work environment.
• Previous experience in Customer Support Services or the travel/hospitality industry is a significant advantage.
• Strong communication skills and a customer-centric mindset.
• Ability to relocate to Sofia for this on-site Polish Speaking Rent-a-Car Customer Service Consultant (Polish & English) position in Bulgaria.
• Valid EU passport (mandatory).

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure excellence in the Customer Support Services industry.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for those securing one of our top Polish-speaking jobs.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• And Much More...

Life in Bulgaria

Living in Bulgaria offers a vibrant blend of history, modern culture, and a welcoming atmosphere. As you settle into your new career, you will discover that Bulgaria provides an excellent climate and a rich lifestyle that makes it one of the best destinations for international professionals seeking Polish-speaking jobs.

Bulgaria is well-known for its affordable cost of living, high-quality local cuisine, and breathtaking scenery. By choosing one of the available jobs in Bulgaria, you are opting for a superior quality of life, supported by our dedicated team to ensure your transition to Bulgaria is smooth and rewarding.

How to Apply

If you are ready to elevate your career and join a world-class team in the Customer Support Services industry, we invite you to click Apply Now. Mercier Consultancy Group is dedicated to helping you succeed in your next professional chapter.