Hungarian Speaking Player Support Specialist for a Gaming Account - Hungarian

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with world-class opportunities in the Customer Support Services sector. As a leader in the European BPO and professional staffing industry, we pride ourselves on facilitating career-defining moves for candidates globally.

Job Overview

We are currently seeking a dedicated professional to join a premier gaming account as a Hungarian Speaking Player Support Specialist for a Gaming Account - Hungarian position in Bulgaria. If you are passionate about gaming and want to pursue one of the most rewarding Hungarian-speaking jobs in the heart of the Balkans, this is the perfect opportunity for your professional growth within the Customer Support Services industry.

Key Responsibilities

• Provide exceptional assistance to players via live chat and ticketing systems, maintaining a player-first mindset.
• Deliver personalized resolutions to gaming issues, ensuring a high-quality customer experience.
• Identify and document recurring technical issues or bugs, providing clear feedback to internal engineering teams.
• Collaborate with a multicultural team of gaming enthusiasts to maintain a high standard of player support.
• Uphold the brand’s voice and community values in every interaction.
• Contribute to team success by meeting performance targets and quality benchmarks in the Customer Support Services field.
• Maintain comprehensive knowledge of current gaming titles and common player queries.

Requirements

• Native or fluent Hungarian (spoken and written).
• Good command of the English language.
• Proven understanding of the Customer Support Services environment and a passion for gaming.
• Strong empathy and ability to troubleshoot player issues from a user-centric perspective.
• Must be willing to relocate for this on-site Hungarian Speaking Player Support Specialist for a Gaming Account - Hungarian position in Bulgaria.
• Valid EU passport (mandatory).

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you excel in your role.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) included for all international candidates.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in to make your transition to jobs in Bulgaria seamless.
• And Much More...

Life in Bulgaria

Bulgaria is a rapidly growing hub for international professionals, offering a vibrant culture and stunning landscapes. Living in Bulgaria provides an excellent work-life balance, where you can enjoy beautiful mountain resorts, historical sites, and a Mediterranean-influenced climate. Many professionals choosing jobs in Bulgaria are pleasantly surprised by the country’s welcoming atmosphere and rich history.

Your relocation to Bulgaria is supported entirely by our team, ensuring your arrival is stress-free. With an affordable cost of living and a high quality of life, Bulgaria is an ideal location for your next career chapter. Joining our team in Bulgaria allows you to enjoy both professional development and a rewarding personal lifestyle in a beautiful European setting.

How to Apply

If you are ready to elevate your career with one of the most exciting Hungarian-speaking jobs available in the Customer Support Services sector, we want to hear from you. Click Apply Now to submit your application and our talent acquisition team will be in touch to discuss your future in Bulgaria. Professional regards, Mercier Consultancy Group.