Dutch Speaking Customer Service Sales Representative (Dutch-Speaking)

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations. We specialize in identifying high-impact professionals for the most dynamic industries across Europe, providing a bridge to exceptional career opportunities.

Job Overview

We are currently seeking a motivated professional for a Dutch Speaking Customer Service Sales Representative (Dutch-Speaking) position in Spain. This hybrid role within the competitive Sales industry offers the perfect platform for those looking to excel in customer engagement while enjoying the vibrant lifestyle of Valencia. If you are searching for Dutch-speaking jobs that blend high-level sales support with customer care, this is the opportunity for you.

Key Responsibilities

• Manage inbound sales and support activity via calls, emails, and chat to resolve post-sales requests efficiently.
• Provide rapid, high-quality responses to customer inquiries to maintain excellent service standards in the sales cycle.
• Execute outbound calls when necessary to resolve complex issues, collaborating with internal business units to ensure seamless service.
• Proactively identify cross-selling and up-selling opportunities, creating quotes and following up with a focus on revenue growth.
• Maintain comprehensive knowledge of the product portfolio and post-sales processes to provide expert guidance to customers.
• Manage end-to-end post-sales tasks, including order cancellations, claims management, delivery follow-ups, and refund requests.
• Utilize CRM tools and order status suites to maintain a high-quality, customer-centric approach in every interaction.

Requirements

• Native or fluent Dutch (spoken and written).
• Strong background in sales or customer support environments.
• Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn.
• Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
• We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone.
• If you feel you don’t check every box, we still encourage you to apply.
• We’ll do our best to match you with the right job, whether it’s this one or another role.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Hybrid Work Model (mix of on-site and remote)
• And Much More...

Life in Spain

Choosing one of the available jobs in Spain means embracing a life defined by sunshine, culture, and an unparalleled social atmosphere. Spain is globally renowned for its welcoming environment, allowing professionals to balance a high-pressure sales career with a relaxed, Mediterranean pace of life.

Valencia offers an exceptional quality of life, featuring world-class cuisine, beautiful beaches, and a rich historical landscape. By accepting this Dutch Speaking Customer Service Sales Representative (Dutch-Speaking) position in Spain, you will become part of a thriving international community in a city that truly has it all.

How to Apply

If you are ready to elevate your career within the sales sector and thrive in a hybrid role, we invite you to take the next step. Click 'Apply Now' to submit your application for this Dutch-speaking position in Spain. We look forward to hearing from you. Sincerely, The Recruitment Team at Mercier Consultancy Group.