Nederlands Sprekende Afspraakplanner

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with world-class opportunities in the global customer support services industry. We pride ourselves on providing bespoke career development paths while maintaining the highest standards of professional excellence across Europe.

Job Overview

We are currently seeking a motivated professional for our Nederlands Sprekende Afspraakplanner position in Portugal. This is an exceptional opportunity to join a dynamic customer support services environment while enjoying the vibrant lifestyle that comes with one of the most exciting Dutch-speaking jobs currently available among international listings for jobs in Portugal.

Key Responsibilities

• Manage and schedule high-volume customer appointments via phone and email within the customer support services sector.
• Ensure seamless communication for Dutch-speaking clients by maintaining a professional and helpful tone.
• Optimize scheduling calendars to meet company targets and client expectations.
• Provide expert support to customers regarding appointment logistics and service inquiries.
• Collaborate with internal teams to maintain high-quality standards in every customer interaction.
• Maintain accurate records of all customer contact and appointment details in the company database.
• Continuously improve service delivery performance to qualify for the Monthly Performance Bonus.

Requirements

• Native or fluent Dutch (spoken and written).
• Strong command of English for internal company communication.
• Valid EU passport (mandatory).
• Previous experience in customer support services or appointment scheduling is highly valued.
• Excellent interpersonal skills and a proactive approach to problem-solving.
• Ability to relocate to Lisbon for this on-site Nederlands Sprekende Afspraakplanner position in Portugal.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you excel in your role.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) is included.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus is included.
• And Much More...

Life in Portugal

Living and working in Portugal offers a unique blend of historical charm and modern professional growth. As you pursue one of our Dutch-speaking jobs in this sunny destination, you will enjoy a Mediterranean climate, world-class cuisine, and the welcoming culture that makes Portugal a premier choice for international talent. Portugal truly offers an exceptional quality of life for those looking to expand their professional horizons.

Our commitment to you goes beyond the office, as our relocation experts ensure your transition to life in Portugal is as smooth as possible. With a rich social scene and breathtaking landscapes, relocating to Portugal provides the perfect balance of career advancement and personal enrichment. Join the Mercier Consultancy Group team in this beautiful country and discover why so many professionals are choosing Portugal for their next career move.

How to Apply

If you are ready to take the next step in your career and join a leading team in the customer support services industry, we invite you to click Apply Now. We look forward to reviewing your application and discussing this exciting opportunity with you. Sincerely, the recruitment team at Mercier Consultancy Group.