Nederlands Sprekende Klantenservicemedewerker Techservice

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier talent and industry-leading global enterprises. We pride ourselves on delivering bespoke recruitment solutions, ensuring our candidates find success in exciting, high-growth environments across the European landscape.

Job Overview

We are currently looking for a motivated professional to fill the Nederlands Sprekende Klantenservicemedewerker Techservice position in Portugal. This is an exceptional opportunity to join a global leader in the consumer electronics sector, providing expert technical guidance to Dutch-speaking customers while building your international career with one of the best jobs in Portugal.

Key Responsibilities

• Provide high-level technical support for premium consumer electronics products via phone, email, and chat.
• Troubleshoot software and hardware issues, ensuring a seamless user experience for our Dutch-speaking clientele.
• Document all customer interactions accurately within our CRM system to maintain service quality standards.
• Educate customers on product features, setup, and maintenance to maximize the value of their electronics.
• Maintain a deep understanding of current consumer electronics trends and technical specifications.
• Collaborate with internal technical teams to escalate complex cases and improve overall service efficiency.
• Contribute to a positive team environment while hitting individual and collective performance targets.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong affinity for consumer electronics and modern technology.
• Excellent communication skills with a customer-centric mindset.
• Resilient personality with a desire to live and work abroad in a dynamic environment.
• Availability to work on-site in Lisbon, Portugal.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Portugal

Starting your career in Lisbon means enjoying a world-class lifestyle characterized by sunshine, historic charm, and a vibrant social scene. Jobs in Portugal offer a unique blend of professional growth and an enviable work-life balance, allowing you to explore the stunning Atlantic coastline during your downtime. Portugal is globally renowned for its welcoming culture and breathtaking scenery, making it the perfect destination for your next career move.

Our relocation experts are committed to making your move to Portugal as smooth as possible. From world-class cuisine to a cost of living that allows for a high quality of life, living in Portugal provides an unmatched experience for expatriates. As you settle into your new Dutch-speaking job, you will discover that Portugal is not just a workplace, but a country you will be proud to call home.

How to Apply

If you are ready to take the next step in your career and join a top-tier team in Lisbon, we invite you to apply now. Join us for this exciting Nederlands Sprekende Klantenservicemedewerker Techservice position in Portugal and begin your international journey today.

Sincerely,
The Recruitment Team at Mercier Consultancy Group