Dutch-speaking Healthcare Customer Service Representative

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting elite talent with industry-leading organizations across Europe. We specialize in high-impact recruitment and business process outsourcing, ensuring that every placement drives excellence within the customer support services sector.

Job Overview

We are currently seeking dedicated professionals for the Nederlands Sprekende Klantenservicemedewerker Zorg position in Portugal. This is an exceptional opportunity to join a top-tier international company while enjoying the vibrant lifestyle of Lisbon through our exclusive Dutch-speaking jobs program.

Key Responsibilities

• Provide high-quality support to healthcare clients by addressing inquiries with professionalism and empathy.
• Manage diverse communication channels within the customer support services industry, including phone, email, and live chat.
• Ensure all interactions follow strict quality standards and privacy regulations within the healthcare sector.
• Maintain accurate records in our CRM system for every customer interaction handled.
• Collaborate with internal departments to resolve complex issues, ensuring a seamless user experience.
• Stay updated on the latest healthcare industry protocols to provide accurate, helpful information to callers.
• Contribute to the overall success of the team by meeting and exceeding performance KPIs.

Requirements

• Native or fluent Dutch (spoken and written).
• Proven experience in customer support services or the healthcare sector is highly preferred.
• Strong interpersonal skills and a genuine desire to assist others.
• Valid EU passport (mandatory).
• Excellent communication skills and the ability to adapt to a fast-paced work environment.
• Availability to work on-site in Lisbon, making this an ideal choice for those seeking prestigious jobs in Portugal.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you excel in your role.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) included for all successful candidates.
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus to reward your commitment and excellence.
• And Much More...

Life in Portugal

Embark on an incredible journey by choosing to work in Lisbon, a city renowned for its breathtaking architecture, golden sunshine, and deep-rooted history. Jobs in Portugal offer a unique blend of professional growth and an exceptional Mediterranean climate, providing you with the perfect backdrop to balance a high-performing career with an active social life.

Relocating to Portugal opens doors to an enriched quality of life, featuring world-class culinary experiences and vibrant cultural events. As you settle into this welcoming nation, you will find that living in Portugal provides the ideal environment for both personal discovery and career development. We invite you to make Portugal your new home today.

How to Apply

If you are ready to elevate your career and join a leading team, we encourage you to apply for the Nederlands Sprekende Klantenservicemedewerker Zorg position in Portugal today. Simply click the Apply Now button to begin your application process with Mercier Consultancy Group. We look forward to reviewing your credentials and assisting you in this exciting transition.