Nederlands Sprekende Klantenservicemedewerker Bolt

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations across Europe. We take pride in facilitating life-changing career opportunities, ensuring our candidates secure the best jobs in Portugal while maintaining the highest standards of professional excellence.

Job Overview

We are currently seeking a motivated professional for the Nederlands Sprekende Klantenservicemedewerker Bolt position in Portugal within the fast-paced Logistics & Supply Chain industry. This role offers an incredible opportunity to provide elite support within the mobility sector, ensuring efficient supply chain communication and high-level client satisfaction in a vibrant, international setting.

Key Responsibilities

• Deliver exceptional support to Dutch-speaking users of the Bolt platform within the Logistics & Supply Chain ecosystem.
• Manage real-time inquiries regarding delivery logistics, supply chain efficiency, and user account management.
• Resolve complex issues regarding operational transit, ensuring a seamless experience for drivers and customers.
• Collaborate with cross-functional teams in the Logistics & Supply Chain industry to improve service standards.
• Document and track logistical service incidents to maintain high-quality operational standards.
• Provide proactive feedback on supply chain bottlenecks observed through direct customer interactions.
• Ensure compliance with international service protocols and company guidelines.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport or work permit for Portugal.
• Strong interest in the Logistics & Supply Chain industry and digital mobility solutions.
• Professional communication skills with a focus on problem-solving.
• Ability to adapt to an international environment while pursuing Dutch-speaking jobs in Portugal.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Portugal

Living in Portugal offers an unparalleled quality of life, characterized by its stunning Mediterranean climate, historic architecture, and welcoming culture. As you settle into your new career, you will discover that Portugal is home to a thriving international community, making it one of the most desirable destinations for Dutch-speaking jobs in Europe.

Beyond the professional benefits, Portugal provides an affordable cost of living, world-class gastronomy, and vibrant city life. By joining our team in Lisbon, you can enjoy a perfect work-life balance while experiencing the unique charm that only Portugal can offer, all while being supported by our expert relocation team.

How to Apply

Are you ready to take the next step in your career with the Nederlands Sprekende Klantenservicemedewerker Bolt position in Portugal? If you are eager to excel in the Logistics & Supply Chain industry, please click Apply Now to submit your application. We look forward to helping you start your journey with Mercier Consultancy Group.