Nederlands Sprekende Customer Support Expert

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, widely recognized as a leader in European recruitment and bespoke business process outsourcing solutions. We specialize in connecting top-tier talent with exceptional career opportunities across the globe, ensuring a seamless bridge between professional ambition and corporate success.

Job Overview

We are currently looking for a motivated professional to join our team for a Nederlands Sprekende Customer Support Expert position in Portugal. This is an outstanding opportunity to build a career within the dynamic Customer Support Services industry while enjoying the vibrant lifestyle of Lisbon. If you are seeking rewarding jobs in Portugal, this role offers the perfect blend of professional challenge and personal growth.

Key Responsibilities

• Deliver premium customer assistance across multiple channels in the Customer Support Services industry.
• Resolve complex client inquiries with professionalism, empathy, and efficiency in Dutch.
• Maintain high levels of customer satisfaction by providing accurate and timely solutions.
• Collaborate with international teams to optimize service delivery and internal workflows.
• Document all interactions and feedback within our CRM systems for continuous process improvement.
• Stay updated on the latest service protocols to ensure consistent, world-class support standards.
• Contribute to the positive culture of our Lisbon office as a key member of our global support network.

Requirements

• Native or fluent Dutch (spoken and written) is required for this position.
• Valid EU passport (mandatory).
• Strong communication skills and a passion for working in the Customer Support Services sector.
• Ability to relocate to Lisbon, Portugal, for this on-site opportunity.
• Proven problem-solving skills and a focus on delivering exceptional service experiences.
• Previous experience in support-related roles is highly valued for Dutch-speaking jobs.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to excel in your role.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus included.
• And Much More...

Life in Portugal

Embrace a life of sunshine, history, and culture by joining one of our many Dutch-speaking jobs located in the heart of Lisbon. Portugal offers an unparalleled quality of life, featuring a warm Mediterranean climate, stunning coastal views, and an inviting social environment. Whether you are walking through the historic Alfama district or enjoying the local cuisine, you will find that Portugal provides a unique and welcoming atmosphere for all our international recruits.

Beyond the career opportunities, the experience of living in Portugal is truly transformative. With our comprehensive relocation support, you can focus on integrating into your new home while exploring the vibrant culture and local traditions that make Portugal a top destination for professionals. Start your journey with the Nederlands Sprekende Customer Support Expert position in Portugal today.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in a stunning location, click Apply Now to submit your application. We look forward to reviewing your credentials and welcoming you to the Mercier Consultancy Group team.