Dutch-speaking Customer Service Representative Fashion

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class organizations across Europe. As a leader in the BPO sector, we pride ourselves on delivering bespoke recruitment solutions that empower professionals to advance their careers in vibrant, global environments.

Job Overview

We are currently sourcing candidates for a prestigious Nederlands Sprekende Klantenservicemedewerker Fashion position in Portugal within the fast-paced Fashion & Apparel industry. This role offers the unique opportunity to combine your passion for style with professional growth, making it one of the most sought-after Dutch-speaking jobs currently available among international Jobs in Portugal.

Key Responsibilities

• Deliver exceptional customer service for a leading global fashion retailer, ensuring brand loyalty.
• Assist customers with inquiries regarding orders, fashion collections, and garment sizing.
• Manage inquiries across multiple channels, providing high-quality support in Dutch.
• Resolve order fulfillment issues with efficiency and a customer-centric mindset.
• Provide personalized advice to fashion-conscious clients to enhance their shopping experience.
• Maintain detailed records of customer interactions within the fashion retail database.
• Collaborate with the global team to streamline service processes for the apparel market.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• A strong interest and passion for the Fashion & Apparel industry.
• Previous customer service experience is preferred but not required.
• Excellent communication skills and an empathetic approach to customer needs.
• Ability to relocate to Lisbon, Portugal, for this exciting career opportunity.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Portugal

Embarking on a career in Lisbon offers a unique blend of historical charm and modern energy. Portugal is globally celebrated for its sun-drenched climate, stunning coastal scenery, and a culture that emphasizes a healthy work-life balance, making it a dream destination for professionals seeking new Jobs in Portugal.

Beyond the professional benefits, living in Portugal allows you to immerse yourself in world-class gastronomy and vibrant social scenes. With our expert relocation assistance, transitioning to your new life in Portugal is seamless, ensuring you can focus on enjoying the beauty and quality of life that this incredible country offers to all who join our Dutch-speaking jobs programs.

How to Apply

Are you ready to elevate your career in the fashion industry? If you are a fluent Dutch speaker looking for an unforgettable experience abroad, click Apply Now to submit your application to Mercier Consultancy Group. We look forward to guiding you through your next professional chapter in Portugal.