Nederlands Sprekende Klantenservicemedewerker ING

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe. We specialize in sourcing top-tier professionals for exclusive Dutch-speaking jobs, ensuring a seamless career transition for our candidates into the world's most prestigious banking and financial environments.

Job Overview

We are currently seeking a motivated professional for the Nederlands Sprekende Klantenservicemedewerker ING position in Portugal. This is a unique opportunity to represent a top-tier banking institution, providing high-level financial support while enjoying the vibrant lifestyle that comes with the best jobs in Portugal.

Key Responsibilities

• Deliver exceptional customer service support for ING banking clients through phone, email, and chat.
• Assist clients with secure banking inquiries, transaction clarifications, and account management.
• Maintain high standards of security and confidentiality while navigating complex financial systems.
• Identify and resolve customer concerns with a focus on first-call resolution and service excellence.
• Stay updated on the latest banking regulations and internal procedures to provide accurate financial guidance.
• Contribute to the team’s success by meeting and exceeding established performance metrics in a banking context.
• Collaborate with international colleagues to streamline communication for our Dutch-speaking client base.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to work in the banking sector in Lisbon.
• Strong interest in the banking and finance industry.
• Excellent communication skills and a professional, empathetic approach to customer care.
• Capacity to relocate to Lisbon, Portugal, to join our onsite team.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Portugal

Living in Portugal offers an unparalleled quality of life, characterized by its stunning Mediterranean coastline, warm climate, and rich cultural heritage. Choosing one of our Dutch-speaking jobs in this beautiful country means you will experience the perfect blend of a professional banking career and an inviting social life, with Portugal becoming the fastest-growing hub for international talent.

Beyond the professional growth, you will enjoy the vibrant food scene and historic charm that define life in Portugal. With our comprehensive relocation assistance, you can feel confident as you transition into your new home, ensuring that your move to Portugal is smooth, exciting, and supported by our dedicated team of experts.

How to Apply

Are you ready to take the next step in your career with the Nederlands Sprekende Klantenservicemedewerker ING position in Portugal? If you are a proactive professional looking for the best jobs in Portugal, we invite you to apply now. Your future begins here with Mercier Consultancy Group.