Nederlands Sprekende Klantenservicemedewerker EasyPark

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European BPO recruitment, we specialize in sourcing exceptional professionals for high-impact roles, ensuring seamless transitions for candidates seeking rewarding Dutch-speaking jobs abroad.

Job Overview

We are currently looking for motivated individuals for the Nederlands Sprekende Klantenservicemedewerker EasyPark position in Portugal. This is an incredible opportunity to advance your career within the Customer Support Services industry while living and working in one of Europe’s most vibrant cities.

Key Responsibilities

• Provide high-quality support to customers in the Customer Support Services sector regarding parking solutions.
• Resolve technical and billing inquiries efficiently to ensure client satisfaction.
• Manage communication via telephone, email, and chat for Dutch-speaking clients.
• Maintain accurate records of customer interactions within the internal database.
• Collaborate with internal teams to identify trends and improve the overall service experience.
• Contribute to the positive reputation of EasyPark through professional and empathetic communication.
• Support company-wide initiatives to drive performance in a dynamic Customer Support Services environment.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong interpersonal skills and a genuine passion for the Customer Support Services industry.
• Ability to work on-site in Lisbon, Portugal, for this exciting role.
• Proficiency in computer navigation and multitasking.
• A proactive attitude toward learning and adapting to new systems.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Portugal

Embarking on a career in Portugal offers an unparalleled lifestyle characterized by year-round sunshine, rich cultural heritage, and stunning Atlantic coastlines. Finding Jobs in Portugal has never been easier, as the country provides a welcoming atmosphere for international professionals who appreciate a balanced and vibrant Mediterranean way of life.

Portugal is globally renowned for its exceptional gastronomy, friendly local communities, and high quality of life, making it an ideal destination for those taking the next step in their career. Our comprehensive relocation support ensures that your move to Portugal is stress-free, allowing you to focus entirely on settling into your new home and professional life in one of the most desirable locations in Europe.

How to Apply

If you are ready to elevate your career and join a leading team in a bustling international environment, we invite you to apply now. Take the next step toward your new adventure and join the Mercier Consultancy Group network today. We look forward to receiving your application.