Dutch-speaking Customer Service Representative Automotive

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities that bridge the gap between high-performing professionals and world-class organizations.

Job Overview

We are currently seeking candidates for a Nederlands Sprekende Klantenservicemedewerker Automotive position in Portugal. This is an exceptional opportunity to join a fast-paced environment within the automotive sector, offering a perfect blend of professional growth and an incredible lifestyle through our sought-after Dutch-speaking jobs in Portugal.

Key Responsibilities

• Provide high-quality support to customers regarding automotive services and vehicle inquiries.
• Resolve technical and general service queries with precision and professionalism.
• Maintain detailed records of customer interactions within the automotive database systems.
• Ensure exceptional satisfaction standards are met for every automotive client contact.
• Stay updated on the latest automotive industry trends, vehicle specifications, and service updates.
• Collaborate with internal teams to streamline the service experience for our automotive partners.
• Effectively manage inbound communications via phone, email, and chat.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport or work permit allowing residency in Portugal.
• Strong passion for the automotive industry and customer excellence.
• Excellent communication skills with an empathetic approach to client service.
• Ability to relocate to Lisbon for this on-site opportunity.
• Basic proficiency in computer systems and digital communication tools.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Portugal

Living and working in Portugal offers a unique Mediterranean lifestyle characterized by stunning coastal scenery, historic architecture, and year-round sunshine. As one of the most vibrant hubs for Dutch-speaking jobs, Portugal provides a safe, welcoming environment that balances a dynamic professional career with a relaxed, high-quality social life.

Beyond the professional benefits, Portugal is renowned for its world-class cuisine and vibrant local culture. By choosing a Nederlands Sprekende Klantenservicemedewerker Automotive position in Portugal, you are embarking on an adventure that pairs career progression in the automotive field with the unparalleled lifestyle that only Portugal can offer.

How to Apply

Are you ready to accelerate your career in the automotive industry? Click Apply Now to submit your application and join our team in Lisbon. We look forward to hearing from you. Professional regards, Mercier Consultancy Group.