Nederlands Sprekende Klantenservicemedewerker Eneco

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize in sourcing professionals for high-impact roles, ensuring seamless transitions for candidates pursuing career-defining jobs in Portugal.

Job Overview

We are currently seeking a motivated professional for the Nederlands Sprekende Klantenservicemedewerker Eneco position in Portugal. This is an exceptional opportunity to represent a leading player in the energy sector, providing high-quality support to Dutch-speaking clients while enjoying a Mediterranean lifestyle in sunny Lisbon.

Key Responsibilities

• Act as the primary point of contact for Eneco customers regarding energy supply, billing, and contract inquiries.
• Provide expert guidance on sustainable energy solutions, tariffs, and smart meter services.
• Resolve complex customer issues within the energy industry with a high level of empathy and professional communication.
• Maintain accurate customer records in line with energy industry regulations and data privacy standards.
• Identify opportunities to improve customer satisfaction and retention for the Eneco brand.
• Collaborate with international team members to share insights and best practices within the energy sector.
• Proactively manage customer accounts and process billing adjustments or meter reading requests.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Previous experience in customer service or within the energy sector is considered a significant advantage.
• Excellent communication skills and the ability to explain technical energy-related concepts clearly.
• A strong desire to live and work in Portugal and contribute to our thriving community of Dutch-speaking jobs.
• Professional demeanor and commitment to providing premium service to energy consumers.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the energy industry.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Portugal

Living in Portugal offers an unparalleled quality of life, characterized by its warm climate, stunning coastal landscapes, and vibrant cultural heritage. By pursuing Dutch-speaking jobs here, you will find yourself immersed in a welcoming, multicultural environment that is perfect for both professional development and personal growth. Portugal has become a top destination for expatriates, and our team helps you integrate seamlessly into this beautiful nation.

Beyond the professional benefits, Portugal provides an affordable cost of living, world-renowned cuisine, and endless opportunities for weekend exploration. Whether you are wandering through the historic streets of Lisbon or relaxing on the golden beaches, Portugal offers a lifestyle that balances hard work with true relaxation. Join our team in this beautiful location and experience why so many professionals choose Portugal for their next big career move.

How to Apply

If you are ready to take the next step in your career with the Nederlands Sprekende Klantenservicemedewerker Eneco position in Portugal, we encourage you to click Apply Now. Join the Mercier Consultancy Group and discover the best Dutch-speaking jobs available today. We look forward to hearing from you!