Nederlands Sprekende Klantenservicemedewerker Tech

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier talent and industry-leading global enterprises. We specialize in providing bespoke recruitment solutions within the Customer Support Services industry, ensuring our candidates find the perfect professional home while advancing their international careers.

Job Overview

We are currently seeking a motivated professional for a Nederlands Sprekende Klantenservicemedewerker Tech position in Portugal, based in the vibrant city of Lisbon. In this role, you will provide high-level technical support, making this one of the most exciting Dutch-speaking jobs available for those looking to excel in the Customer Support Services industry.

Key Responsibilities

• Deliver exceptional technical assistance to customers via phone, email, and chat within a fast-paced Customer Support Services environment.
• Troubleshoot complex technical issues and provide clear, concise solutions in Dutch.
• Maintain a high level of customer satisfaction by ensuring efficient and professional resolution of all inquiries.
• Document all interactions accurately within the internal database to ensure seamless service continuity.
• Collaborate with internal teams to stay updated on product developments and service standards.
• Represent the company brand with integrity, providing world-class support that meets rigorous quality benchmarks.
• Proactively identify technical trends to improve the overall customer experience.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for technology and a desire to build a career in the Customer Support Services industry.
• Excellent communication and problem-solving skills, with a customer-centric mindset.
• Previous experience in a technical support or customer service role is considered a significant asset.
• Ability to thrive in an international, multicultural work environment.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Portugal

Embarking on one of our Dutch-speaking jobs in Portugal offers a unique opportunity to embrace a Mediterranean lifestyle characterized by year-round sunshine and a rich cultural heritage. Living in Portugal provides the perfect balance between a demanding professional career in Customer Support Services and a high quality of life defined by stunning coastlines and historical charm.

With our comprehensive relocation support, settling into Portugal is seamless and stress-free. From enjoying world-class cuisine to exploring the vibrant local culture, Portugal is an ideal destination for those pursuing a fulfilling career and personal growth. Secure your future in this beautiful country by joining our latest Nederlands Sprekende Klantenservicemedewerker Tech position in Portugal.

How to Apply

If you are ready to take the next step in your career and join one of the most rewarding Dutch-speaking jobs in Portugal, we invite you to apply now. Join Mercier Consultancy Group and start your new chapter in the sunny capital of Lisbon. We look forward to receiving your application.