Nederlands Sprekende Klantenservicemedewerker Betaalplatform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We specialize in identifying exceptional candidates for the most sought-after jobs in Portugal, ensuring a seamless bridge between professional expertise and high-growth opportunities.

Job Overview

We are currently looking for a talented professional to join our client's team as a Nederlands Sprekende Klantenservicemedewerker Betaalplatform position in Portugal. This is an exciting opportunity to advance your career within the fast-paced FinTech industry, providing world-class support for a leading digital payment ecosystem.

Key Responsibilities

• Deliver professional and accurate assistance to users of a global FinTech payment platform.
• Resolve complex queries regarding digital transactions, account security, and banking integration.
• Maintain a high level of customer satisfaction by ensuring smooth and efficient digital payment experiences.
• Collaborate with internal FinTech departments to troubleshoot technical issues regarding platform usability.
• Stay updated on the latest financial regulations and internal security protocols relevant to the FinTech sector.
• Ensure all interactions are documented accurately in the CRM system to track user history and platform performance.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong affinity for the FinTech industry and digital finance trends.
• Excellent communication skills and a customer-centric mindset.
• Ability to work on-site in Lisbon, Portugal, for one of the most exciting Dutch-speaking jobs in the region.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Portugal

Living and working in Portugal offers an unparalleled quality of life, characterized by a Mediterranean climate, stunning coastal scenery, and a rich historical culture. As you settle into your new career, you will discover that Portugal is not only a fantastic professional hub for international business but also a vibrant home for expatriates seeking a welcoming community.

Beyond the office, Portugal invites you to explore its world-renowned culinary scene and breathtaking architecture. Whether you are looking for sunshine, culture, or a thriving career in the FinTech sector, our relocation support makes your move to Portugal effortless. Join our team today and experience why so many professionals choose to build their future here.

How to Apply

If you are ready to take the next step in your career with a leading FinTech organization, we encourage you to apply for this Nederlands Sprekende Klantenservicemedewerker Betaalplatform position in Portugal today. Simply click the Apply Now button to start your journey with Mercier Consultancy Group.