Dutch-speaking Customer Service Representative for Online Streaming Platform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We specialize in elevating professional careers while delivering unparalleled staffing solutions for the most prestigious global brands.

Job Overview

We are currently searching for candidates to join our team in Lisbon for a prestigious Nederlands Sprekende Klantenservicemedewerker Online Streaming Platform position in Portugal. This is an exceptional opportunity for a customer-focused professional to join the dynamic streaming industry and provide high-level support to users of a global entertainment giant.

Key Responsibilities

• Provide world-class customer support for subscribers of a leading online streaming platform via phone, chat, and email.
• Assist users with technical troubleshooting related to streaming performance, account access, and billing inquiries.
• Ensure that every customer interaction reflects the premium quality expected within the competitive streaming platforms sector.
• Address user concerns regarding content availability, device compatibility, and subscription management.
• Maintain high levels of customer satisfaction by resolving streaming-related technical issues efficiently.
• Stay updated on new platform features and service updates to provide accurate, real-time information to users.
• Contribute to the success of one of the most sought-after Dutch-speaking jobs in Portugal.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the entertainment and streaming industry.
• Excellent communication skills with a customer-centric mindset.
• Ability to work on-site in Lisbon, Portugal, for this Nederlands Sprekende Klantenservicemedewerker Online Streaming Platform position in Portugal.
• Professional demeanor and problem-solving capabilities in a digital support environment.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Portugal

Living in Portugal offers an unparalleled lifestyle, characterized by breathtaking coastlines, historic architecture, and a sun-drenched Mediterranean climate. By choosing one of our many Dutch-speaking jobs, you are opening the door to a vibrant culture where work-life balance is a priority. Portugal is celebrated globally for its welcoming community, making it the perfect destination for expats looking to thrive.

Beyond the career growth, relocating to Portugal means enjoying world-renowned cuisine, affordable living standards, and a high quality of life. Our dedicated relocation support ensures that your transition to life in Portugal is seamless, allowing you to focus on your new role. Join our community and discover why so many professionals choose the sun, sea, and professional opportunities found only in Portugal.

How to Apply

Are you ready to take the next step in your career with this exciting Nederlands Sprekende Klantenservicemedewerker Online Streaming Platform position in Portugal? We invite you to join the thousands of satisfied candidates who have secured their dream jobs in Portugal through our network. Click "Apply Now" to submit your application and begin your journey with Mercier Consultancy Group today.