Nederlands Sprekende CX Specialist Scale-up

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in high-level talent acquisition for the Customer Support Services industry. We bridge the gap between world-class professionals and industry-leading organizations, ensuring excellence in service delivery across Europe.

Job Overview

We are currently seeking a motivated professional for a Nederlands Sprekende CX Specialist Scale-up position in Bulgaria. This is a unique opportunity to join a fast-paced environment within the Customer Support Services sector, offering a blend of professional growth and an exceptional lifestyle. If you are looking for top-tier Dutch-speaking jobs, this role offers the perfect platform to advance your career.

Key Responsibilities

• Deliver exceptional customer support services to a diverse Dutch-speaking clientele.
• Represent a rapidly growing scale-up brand by maintaining high standards of quality and professionalism.
• Efficiently resolve complex customer queries through multiple communication channels in the Customer Support Services sector.
• Analyze customer feedback to drive improvements in service delivery and overall satisfaction.
• Collaborate with internal teams to ensure seamless service integration and brand alignment.
• Participate in regular performance reviews to optimize support quality and service efficiency.
• Maintain comprehensive records of client interactions in line with company policies.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Strong interpersonal skills, ideally gained within the Customer Support Services industry.
• Excellent problem-solving abilities and a customer-centric mindset.
• Ability to thrive in a scale-up environment, demonstrating agility and initiative.
• Willingness to relocate to Bulgaria to join a thriving community of international professionals.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training to ensure you succeed in your role.
• Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus included as part of your compensation package.
• And Much More...

Life in Bulgaria

Choosing one of our Dutch-speaking jobs in Bulgaria means embracing a vibrant culture, sunny weather, and a significantly lower cost of living. Bulgaria offers a perfect balance between modern urban living in cities like Sofia and stunning natural landscapes. By accepting a Nederlands Sprekende CX Specialist Scale-up position in Bulgaria, you are setting yourself up for an exciting European adventure.

Our comprehensive relocation package makes your transition to Bulgaria effortless, allowing you to focus on your new career. From the rich local gastronomy to the high quality of life, Bulgaria provides an excellent backdrop for professional development. Join the many expatriates who have already discovered the unique appeal of living and working in Bulgaria.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in an exciting international environment, click Apply Now to submit your application. We look forward to reviewing your profile for this premium opportunity at Mercier Consultancy Group.