Nederlands Sprekende Klantenservicemedewerker Telefoonmerk

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating life-changing career opportunities, specializing in high-demand international roles including specialized Dutch-speaking jobs across Europe.

Job Overview

We are currently seeking a motivated professional to join our client in the telecommunications sector. This Nederlands Sprekende Klantenservicemedewerker Telefoonmerk position in Bulgaria offers a unique opportunity to build a career while enjoying the vibrant lifestyle that Jobs in Bulgaria provide.

Key Responsibilities

• Provide high-quality technical and account support to customers of a world-renowned telecommunications brand.
• Resolve inquiries regarding mobile plans, billing, and device connectivity with professionalism and efficiency.
• Educate customers on the latest telecommunications services and value-added mobile solutions.
• Maintain detailed customer records within the CRM to ensure a seamless service experience.
• Collaborate with internal teams to troubleshoot complex telecommunications network issues.
• Ensure all interactions meet the strict quality and performance standards of the brand.
• Act as a brand ambassador, delivering an exceptional customer journey at every touchpoint.

Requirements

• Native or fluent Dutch (spoken and written) is essential for this role.
• Valid EU passport (mandatory) to facilitate your transition to Bulgaria.
• Previous experience in a customer-facing role, preferably within the telecommunications industry.
• Strong communication skills and a passion for technology and mobile services.
• Ability to thrive in a remote work environment while remaining focused on performance targets.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training to excel in the telecommunications sector
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Choosing to pursue one of our many Jobs in Bulgaria means embracing a country known for its rich history, stunning mountain ranges, and Black Sea coastline. Bulgaria offers a perfect balance between a modern, bustling urban lifestyle and a relaxed Mediterranean-influenced climate, making it an ideal destination for professionals looking for a high quality of life. When you accept a Nederlands Sprekende Klantenservicemedewerker Telefoonmerk position in Bulgaria, you join an international community that values growth and culture.

Beyond the professional benefits, living in Bulgaria provides access to a vibrant culinary scene, affordable living costs, and a warm, welcoming local population. Our comprehensive support package ensures your transition to Bulgaria is smooth and stress-free, allowing you to focus on your new telecommunications career. Explore why so many professionals are choosing the unique opportunities that Bulgaria offers for their next career move.

How to Apply

If you are ready to elevate your career with this exciting opportunity, we invite you to click Apply Now and submit your application. We look forward to reviewing your profile and helping you start your journey in the telecommunications sector with Mercier Consultancy Group.