Nederlands Sprekende Klantenservicemedewerker Fintech

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across Europe. We specialize in placing professionals in high-growth sectors, ensuring that your career trajectory is supported by our extensive network and commitment to excellence in professional recruitment.

Job Overview

We are currently sourcing exceptional talent for a Nederlands Sprekende Klantenservicemedewerker Fintech position in Bulgaria. This role offers a unique opportunity to join a high-paced global FinTech environment where you will provide expert support and represent one of the most innovative names in the financial services sector.

Key Responsibilities

• Deliver professional and accurate support to clients navigating complex digital financial platforms.
• Resolve technical and transactional inquiries specific to FinTech applications and accounts.
• Ensure compliance with international financial regulations and internal data protection protocols.
• Educate users on the functionality, security, and benefits of our FinTech product suite.
• Monitor and manage account activities, ensuring high levels of client satisfaction and brand loyalty.
• Collaborate with cross-functional teams to identify and escalate critical system issues.
• Maintain meticulous documentation of client interactions within our proprietary CRM systems.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory).
• Proven interest or experience in the FinTech, banking, or digital payment industries.
• Strong digital literacy and the ability to adapt to complex software interfaces.
• Professional communication skills with a focus on empathy and efficiency.
• Availability to work in a remote-first capacity within Bulgaria.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• Excellent professional development within the competitive Dutch-speaking jobs market.

Life in Bulgaria

Choosing one of our open jobs in Bulgaria means embracing a vibrant culture, a sunny Mediterranean-influenced climate, and a modern urban lifestyle. Bulgaria is increasingly becoming a hub for international professionals, offering a unique blend of historical landmarks and a thriving contemporary social scene that makes it a perfect destination for your next career move.

Relocating to Bulgaria is a seamless experience with our dedicated support team, allowing you to enjoy a high quality of life, affordable living costs, and world-class cuisine. We invite you to discover why Bulgaria has become a top choice for talent seeking a balance between professional success and a high-quality, adventurous lifestyle.

How to Apply

If you are ready to advance your career as a Nederlands Sprekende Klantenservicemedewerker Fintech, we invite you to click the 'Apply Now' button to submit your application. Join our team at Mercier Consultancy Group and secure your place among the best international talent in the FinTech industry today.