Nederlands Sprekende Klantenservicemedewerker Proximus

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global organizations. We pride ourselves on facilitating life-changing career opportunities, specializing in high-demand Dutch-speaking jobs that provide professional growth and international experience.

Job Overview

We are currently seeking a motivated professional for the Nederlands Sprekende Klantenservicemedewerker Proximus position in Bulgaria. This role offers a unique opportunity to represent a leader in the telecommunications industry while enjoying a seamless transition through our premium relocation support.

Key Responsibilities

• Act as the primary point of contact for Proximus customers within the telecommunications sector.
• Provide high-quality support regarding internet, television, and mobile service inquiries.
• Troubleshoot technical connectivity issues to ensure optimal customer satisfaction.
• Effectively explain complex telecommunications service plans and billing structures in Dutch.
• Maintain accurate customer records in the CRM database during and after interactions.
• Collaborate with internal teams to resolve service escalations promptly.
• Contribute to the continuous improvement of service standards within the telecommunications department.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong communication skills tailored for a professional telecommunications environment.
• Passion for delivering exceptional customer experiences.
• Ability to adapt to remote work settings within Bulgaria.
• Proactive mindset suitable for one of the most exciting Dutch-speaking jobs available today.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Choosing one of our available jobs in Bulgaria means stepping into a vibrant culture where historical charm meets modern European living. Bulgaria offers a diverse landscape, from the sunny Black Sea coast to stunning mountain ranges, all complemented by a pleasant climate and an affordable, high-quality lifestyle that attracts professionals from across the globe.

The appeal of living in Bulgaria is further enhanced by its friendly local communities and an incredible culinary scene. With our comprehensive relocation support for the Nederlands Sprekende Klantenservicemedewerker Proximus position in Bulgaria, your transition will be effortless, allowing you to focus on enjoying the rich history, modern amenities, and the unique expatriate experience that Bulgaria provides.

How to Apply

If you are ready to elevate your career with a leading telecommunications role in a beautiful European setting, we encourage you to click Apply Now. Join our team at Mercier Consultancy Group and take the first step toward a rewarding international future.