Nederlands Sprekende Klantenservicemedewerker Mobiliteit

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating life-changing career opportunities, specifically specializing in Dutch-speaking jobs that offer professional growth and a premium lifestyle.

Job Overview

We are currently seeking a motivated professional for the Nederlands Sprekende Klantenservicemedewerker Mobiliteit position in Bulgaria to provide world-class support within the dynamic Mobility Services sector. This role is perfect for those looking for exciting jobs in Bulgaria who wish to combine their passion for customer excellence with a career in the rapidly evolving landscape of modern mobility.

Key Responsibilities

• Deliver exceptional customer support to clients within the Mobility Services industry via phone, email, and chat.
• Assist customers with inquiries regarding transportation solutions, vehicle services, and mobility logistics.
• Troubleshoot and resolve technical issues related to mobility platform accounts and service bookings.
• Maintain high levels of customer satisfaction by providing accurate, timely, and empathetic service.
• Collaborate with internal teams to streamline service delivery processes and enhance the user experience.
• Document all interactions meticulously in the CRM system to ensure high-quality service tracking.
• Stay updated on the latest industry trends and developments within the Mobility Services sector to provide expert advice.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong communication skills with a focus on problem-solving in a professional environment.
• A proactive attitude towards learning the complexities of the Mobility Services industry.
• Ability to work independently as this role is remote within Bulgaria.
• Previous experience in customer-facing roles is considered an advantage for our open Dutch-speaking jobs.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Bulgaria is a hidden gem in Europe, offering an incredible balance of vibrant city life, stunning mountain ranges, and a beautiful coastline. When you secure one of our premium jobs in Bulgaria, you are choosing a country that boasts a rich historical culture, a welcoming local population, and a pleasant, sun-drenched climate for most of the year.

The cost of living in Bulgaria is highly advantageous, allowing you to enjoy a high quality of life, incredible local gastronomy, and extensive leisure opportunities. Whether you are relocating for the career growth or the unique cultural experience, living in Bulgaria provides the perfect environment to thrive both personally and professionally.

How to Apply

If you are ready to take the next step in your career with the Nederlands Sprekende Klantenservicemedewerker Mobiliteit position in Bulgaria, we invite you to click Apply Now. Join our team and let Mercier Consultancy Group guide you toward a rewarding international future.