Nederlands Sprekende Klantenservicemedewerker Eneco/Proximus

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting elite talent with industry-leading organizations across Europe. We specialize in finding the best Dutch-speaking jobs and delivering seamless career transitions for professionals seeking to advance their expertise in high-growth sectors.

Job Overview

We are currently looking for a motivated professional to join our team as a Nederlands Sprekende Klantenservicemedewerker Eneco/Proximus position in Bulgaria. This role is a fantastic opportunity to build a career in the energy industry while enjoying a fully supported international relocation, making it one of the most sought-after Dutch-speaking jobs currently available.

Key Responsibilities

• Act as the primary point of contact for energy consumers, providing expert support for their utility and service needs.
• Manage client accounts with precision, ensuring accurate billing and service adjustments within the energy sector.
• Troubleshoot technical or account-related inquiries related to Eneco and Proximus service packages.
• Educate customers on energy efficiency and sustainable energy product offerings.
• Maintain high levels of customer satisfaction by providing clear, professional communication in Dutch.
• Resolve complex issues regarding service connectivity, contract renewals, and energy consumption analysis.
• Collaborate with internal teams to ensure seamless service delivery and high-quality administrative support.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Exceptional communication skills and a passion for customer care in the energy industry.
• Ability to work effectively in a remote capacity from Bulgaria.
• Strong problem-solving skills and a customer-centric mindset.
• Previous experience in a contact center or energy industry environment is considered a significant advantage.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Embarking on one of these jobs in Bulgaria offers a unique blend of historical charm and modern convenience. Bulgaria boasts an exceptional climate, a rich cultural heritage, and a vibrant social scene that makes settling in both easy and enjoyable. As a professional, you will discover that life in Bulgaria is defined by its welcoming atmosphere and high quality of life.

The cost of living in Bulgaria remains highly attractive, allowing for an elevated lifestyle. With our expert relocation support, moving to Bulgaria is a stress-free transition, allowing you to focus on your new role as a Nederlands Sprekende Klantenservicemedewerker Eneco/Proximus position in Bulgaria while you enjoy local culinary delights and breathtaking landscapes.

How to Apply

If you are ready to take the next step in your career and join a dynamic team in the energy sector, we invite you to apply now. Your path to professional growth starts here with Mercier Consultancy Group.

Warm regards,
The Recruitment Team at Mercier Consultancy Group