Nederlands Sprekende Klantenservicemedewerker Eneco

About Mercier Consultancy Group

Mercier Consultancy Group is a distinguished leader in European recruitment and BPO services, connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career growth by matching professionals with exclusive opportunities, such as our current Dutch-speaking jobs within the thriving European energy sector.

Job Overview

We are currently looking for a motivated professional to fill the Nederlands Sprekende Klantenservicemedewerker Eneco position in Bulgaria. This role is a fantastic opportunity to build your career in the energy industry, providing premium support to Dutch-speaking customers while enjoying the benefits of living and working abroad.

Key Responsibilities

• Act as the primary point of contact for Eneco customers regarding their energy accounts and service inquiries.
• Provide expert advice on energy consumption, sustainability solutions, and billing procedures.
• Efficiently manage customer requests related to contract renewals, meter readings, and tariff adjustments.
• Maintain high levels of customer satisfaction by resolving energy-related concerns with professionalism and empathy.
• Collaborate with internal energy sector teams to streamline service delivery and improve customer experience.
• Ensure all interactions are documented accurately in the internal database to maintain compliance with industry standards.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong communication skills with a professional demeanor suitable for the energy sector.
• Proven ability to work effectively in a remote environment within Bulgaria.
• A genuine interest in providing excellent customer support within the utility and energy industry.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria offers a unique blend of vibrant culture, stunning mountain landscapes, and a pleasant Mediterranean climate. Bulgaria has become a premier destination for international professionals seeking a high quality of life, affordable living costs, and a warm, welcoming local community that makes every newcomer feel right at home.

When you accept a position with us, you will discover that Bulgaria offers an exceptional work-life balance. From the diverse culinary scene in the major cities to the breathtaking natural beauty found throughout the country, living in Bulgaria is an adventure waiting to happen. Our dedicated relocation support ensures your transition to your new home is seamless, allowing you to focus on your career in the energy industry.

How to Apply

Are you ready to elevate your career with the Nederlands Sprekende Klantenservicemedewerker Eneco position in Bulgaria? We invite you to join our growing team of professionals by clicking the "Apply Now" button below. We look forward to reviewing your application.

Sincerely,
The Recruitment Team at Mercier Consultancy Group