Nederlands Sprekende Klantenservicemedewerker Tech

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering excellence, ensuring that every professional placement we facilitate leads to long-term career growth and personal satisfaction.

Job Overview

We are currently looking for a motivated professional to join our team for a Nederlands Sprekende Klantenservicemedewerker Tech position in Bulgaria. In this role, you will become the primary point of contact for users of high-end consumer electronics, providing expert technical support while enjoying the vibrant lifestyle that comes with our exclusive Dutch-speaking jobs in Bulgaria.

Key Responsibilities

• Provide high-quality technical support via phone, email, and chat for premium consumer electronics products.
• Diagnose and troubleshoot hardware and software issues for customers in the Dutch market.
• Maintain comprehensive records of customer interactions within the CRM system.
• Ensure customer satisfaction by offering clear, precise solutions to complex technical inquiries.
• Stay updated on the latest consumer electronics trends to provide informed guidance to users.
• Collaborate with internal teams to escalate complex technical bugs or service requirements.
• Contribute to the continuous improvement of the technical support knowledge base.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Passion for consumer electronics and a desire to learn about the latest industry innovations.
• Excellent communication and problem-solving skills tailored to technical environments.
• Ability to thrive in a fast-paced remote work setting while based in Bulgaria.
• Customer-centric mindset with a professional, empathetic approach.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Living and working in Bulgaria offers a unique blend of ancient history and modern city living. Bulgaria is known for its stunning landscapes, ranging from Black Sea beaches to scenic mountain ranges, all while enjoying a pleasantly mild climate. Professionals in our Dutch-speaking jobs find that Bulgaria provides an exceptionally high quality of life with a low cost of living, allowing for a comfortable and adventurous lifestyle.

Beyond the career opportunities, Bulgaria is famous for its vibrant culinary scene, rich cultural heritage, and welcoming local population. Our comprehensive relocation support ensures that your transition to life in Bulgaria is smooth and stress-free. Whether you are looking for career advancement or a new cultural experience, Bulgaria is the perfect destination for your next professional move.

How to Apply

If you are ready to take the next step in your career with this exciting Nederlands Sprekende Klantenservicemedewerker Tech position in Bulgaria, we invite you to apply now. Join our international community today—your professional adventure starts here. Best regards, Mercier Consultancy Group.