Nederlands Sprekende Klantenservicemedewerker Foot Locker

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European BPO staffing, we specialize in high-impact roles, including exclusive Dutch-speaking jobs that offer candidates unique professional experiences across the continent.

Job Overview

We are currently looking for a motivated professional to fill the Nederlands Sprekende Klantenservicemedewerker Foot Locker position in Bulgaria. This role is perfect for someone looking to thrive in the fast-paced retail industry, providing exceptional support to customers while enjoying a premium lifestyle in one of Europe’s most vibrant countries.

Key Responsibilities

• Deliver world-class service to Foot Locker customers via phone, email, and chat within the retail sector.
• Manage order inquiries, returns, and shipping status updates for both online and offline retail channels.
• Resolve product-related queries with a deep understanding of footwear trends and stock availability.
• Maintain high quality and efficiency standards to ensure customer satisfaction.
• Assist clients with navigating the online retail platform, ensuring a seamless shopping experience.
• Document customer interactions accurately in our retail management database.
• Collaborate with cross-functional teams to improve retail service delivery and brand reputation.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Proven passion for the retail industry and a customer-centric mindset.
• Strong communication skills and professional telephone etiquette.
• Ability to work independently as this role is based in the context of remote jobs in Bulgaria.
• Comfortable navigating digital platforms and retail software systems.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Bulgaria offers an incredible quality of life, characterized by a perfect blend of modern infrastructure, rich historical culture, and stunning natural landscapes. By choosing one of these Dutch-speaking jobs in Bulgaria, you will experience a Mediterranean-influenced climate and a vibrant social scene that continues to attract professionals from across the globe. Living in Bulgaria provides a unique opportunity to explore historical sites while enjoying a high purchasing power.

Our relocation experts handle everything, ensuring your move to Bulgaria is smooth and stress-free. From the moment you arrive, you will appreciate the welcoming local hospitality, world-class dining, and the ease of settling into your new environment. Bulgaria has truly become a top destination for those seeking international career growth and a balanced lifestyle in a country that is rapidly emerging as a European tech and service hub.

How to Apply

If you are ready to take the next step in your career and embrace a new challenge with the Nederlands Sprekende Klantenservicemedewerker Foot Locker position in Bulgaria, we invite you to apply now. Join the growing community of professionals succeeding in jobs in Bulgaria through our guidance. We look forward to reviewing your application.

Sincerely,
The Recruitment Team at Mercier Consultancy Group