Nederlands Sprekende Klantenservicemedewerker Betaalplatform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and industry-leading corporations. We pride ourselves on facilitating exceptional career growth through our exclusive network of Dutch-speaking jobs and global business partnerships.

Job Overview

We are currently seeking a motivated professional for a Nederlands Sprekende Klantenservicemedewerker Betaalplatform position in Bulgaria within a rapidly expanding FinTech leader. This remote-based role offers the perfect opportunity to advance your career in the dynamic world of digital finance while enjoying the high quality of life found in Bulgaria.

Key Responsibilities

• Provide high-level support for users of a cutting-edge FinTech payment platform via chat, email, and phone.
• Resolve complex transactional, account-related, and security-focused inquiries with precision.
• Ensure all financial operations adhere to strict compliance standards and internal security protocols.
• Educate clients on the advanced features of the platform to improve their user experience.
• Collaborate with international teams to optimize payment processing workflows and client satisfaction.
• Maintain detailed documentation of customer interactions within the company’s CRM and financial reporting tools.
• Act as a brand ambassador, ensuring professional and efficient service for all Dutch-speaking clients.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in English to communicate within our global FinTech environment.
• A keen interest in the financial technology sector and digital payment ecosystems.
• Excellent analytical skills with a focus on problem-solving in a fast-paced environment.
• Ability to work independently in a remote setting while maintaining high performance standards.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Choosing to pursue jobs in Bulgaria provides you with a unique blend of historical charm, modern urban living, and breathtaking natural scenery. Bulgaria is renowned for its welcoming culture, affordable cost of living, and sunny climate, making it one of the most attractive destinations for expatriates seeking a high standard of life.

By accepting this Nederlands Sprekende Klantenservicemedewerker Betaalplatform position in Bulgaria, you will enjoy a vibrant social scene, incredible local cuisine, and the seamless support of our concierge team. Discover why so many professionals are choosing Bulgaria for their next career move and thrive in an environment that prioritizes your success and well-being.

How to Apply

If you are ready to elevate your career within the FinTech industry, we encourage you to click Apply Now and start your journey with Mercier Consultancy Group. Our dedicated recruiters are standing by to review your application for these exclusive Dutch-speaking jobs. We look forward to hearing from you.