Nederlands Sprekende Klantenservicemedewerker Online Streaming Platform

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We specialize in sourcing professionals for high-growth sectors, ensuring a seamless transition and long-term career success for every candidate we represent.

Job Overview

We are currently seeking a talented individual for the Nederlands Sprekende Klantenservicemedewerker Online Streaming Platform position in Bulgaria. This role is a perfect opportunity for those looking to excel in the vibrant world of streaming platforms while enjoying a premium relocation experience. Join our team and elevate your career with one of the most exciting jobs in Bulgaria.

Key Responsibilities

• Provide world-class support to subscribers of a premier online streaming platform via chat, email, and phone.
• Troubleshoot technical playback issues and subscription account inquiries with precision and care.
• Guide users through the platform's interface to ensure an optimal viewing experience.
• Document customer interactions and feedback to help refine the streaming platform's service quality.
• Maintain deep knowledge of current content libraries and membership plans to provide accurate information.
• Collaborate with internal teams to resolve complex streaming service escalations efficiently.
• Foster customer loyalty through empathetic, professional, and efficient communication in Dutch.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this position.
• Valid EU passport (mandatory).
• A passion for technology and the online streaming industry.
• Strong communication and problem-solving skills, perfect for navigating Dutch-speaking jobs in an international environment.
• Ability to thrive in a fast-paced, customer-focused digital environment.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• And Much More...

Life in Bulgaria

Bulgaria offers an incredible lifestyle, combining a rich historical culture with modern European amenities. As you settle into one of our many Dutch-speaking jobs, you will discover that Bulgaria boasts a fantastic climate, breathtaking natural landscapes, and a welcoming atmosphere that makes it a top destination for expatriates. Living in Bulgaria provides a perfect balance between a cosmopolitan social life and outdoor adventure.

With our comprehensive relocation support, moving to Bulgaria is simple and stress-free. From the vibrant local cuisine to the affordable cost of living, you will find that Bulgaria is a place where professional growth meets personal fulfillment. We are excited to welcome you to the community and help you start your journey in this beautiful country.

How to Apply

If you are ready to take the next step in your career with this Nederlands Sprekende Klantenservicemedewerker Online Streaming Platform position in Bulgaria, we encourage you to click Apply Now. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your application and assisting you with your relocation to one of the most exciting jobs in Bulgaria.