Nederlands Sprekende Klantenservicemedewerker Koffie

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing and BPO firm, specializing in connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities through our expertise in the global recruitment landscape.

Job Overview

We are currently seeking a motivated professional for a Nederlands Sprekende Klantenservicemedewerker Koffie position in Bulgaria within the thriving Food & Beverage sector. This role allows you to provide expert support for a premium coffee brand while enjoying the professional growth that comes with high-quality Dutch-speaking jobs in an international setting.

Key Responsibilities

• Deliver premium customer service for high-end coffee products via phone, email, and live chat.
• Provide detailed product knowledge and brewing advice to enthusiasts within the Food & Beverage industry.
• Handle inquiries regarding orders, coffee machine maintenance, and loyalty programs with professional expertise.
• Resolve technical or shipping-related issues to ensure total customer satisfaction.
• Maintain accurate documentation in the CRM system regarding client interactions.
• Contribute to the brand’s excellence by embodying its values in every customer interaction.
• Collaborate with international teams to enhance the overall customer journey in the European market.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• A genuine passion for the Food & Beverage industry, specifically coffee culture.
• Strong communication skills and a customer-centric mindset.
• Ability to thrive in remote work environments while maintaining high performance.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training on brand standards and service protocols.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Bulgaria is rapidly becoming a preferred destination for professionals seeking Dutch-speaking jobs, offering a unique blend of vibrant city life, rich history, and stunning natural landscapes. By choosing one of our Jobs in Bulgaria, you will enjoy a Mediterranean-influenced climate and a high quality of life that pairs perfectly with a modern professional career.

Beyond the office, Bulgaria offers an affordable cost of living and a booming gastronomy scene, making it an excellent place to start your international adventure. Whether you are relocating for the culture or the career progression, the support provided ensures your transition to your new life in Bulgaria is seamless and rewarding.

How to Apply

If you are ready to take the next step in your career with this exciting Nederlands Sprekende Klantenservicemedewerker Koffie position in Bulgaria, we encourage you to click Apply Now. Join our team at Mercier Consultancy Group today and secure your future in a dynamic international environment.