Dutch Speaking Customer Service Representative for Luxury Jewelry Brand

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment, we are dedicated to curating career opportunities that combine professional growth with exceptional global experiences.

Job Overview

We are seeking a sophisticated professional for the Nederlands Sprekende Klantenservicemedewerker Sieradenmerk position in Spain, representing a prestigious name in the luxury goods industry. This role is perfect for those seeking Dutch-speaking jobs in an upscale environment, offering the chance to build a career while enjoying the vibrant lifestyle of Madrid.

Key Responsibilities

• Provide exquisite, personalized support to high-net-worth clients regarding their luxury jewelry purchases.
• Maintain the impeccable standards of our client’s brand through professional communication in Dutch.
• Manage inquiries regarding product maintenance, custom requests, and exclusive collection availability.
• Represent the luxury brand with grace, ensuring every interaction feels as precious as the items the client sells.
• Navigate internal databases to track orders, returns, and repairs with extreme attention to detail.
• Collaborate with international teams to solve complex logistical queries for our global clientele.
• Act as a brand ambassador, reflecting the prestige of the company throughout every customer touchpoint.

Requirements

• Fluent in spoken Dutch.
• Conversational level of English.
• A service-minded personality ready to learn new things.
• Strong work ethic and a sense of responsibility toward your colleagues.
• Holder of an EU passport. (Not ID)
• Flexibility to work in 3 rotating shifts (morning, afternoon, and night).

What We Offer

• A monthly performance bonus
• A monthly language bonus
• Your flight ticket is fully paid
• 26 days of accommodation
• Help with your Spanish documents
• A free gym membership
• And Much More...
• One-time €1,500 Relocation Bonus
• Dedicated Relocation Concierge team to manage your move

Life in Spain

Embarking on a career in Spain offers a lifestyle defined by sunshine, a rich cultural heritage, and an enviable work-life balance. Whether you are wandering through the historic streets of Madrid or enjoying the world-class gastronomy, living in Spain provides an unparalleled opportunity to immerse yourself in a vibrant European culture while pursuing Dutch-speaking jobs in a thriving luxury market.

Our premium relocation package ensures your transition to Spain is seamless. With a dedicated concierge handling your documentation and accommodation, you can focus on enjoying the sun-drenched plazas and the warm social atmosphere that makes Spain one of the most desirable locations in the world for international professionals.

How to Apply

If you are ready to elevate your career and join the luxury goods sector in a beautiful Mediterranean setting, we invite you to take the next step. Click "Apply Now" to submit your application for the Nederlands Sprekende Klantenservicemedewerker Sieradenmerk position in Spain today. We look forward to reviewing your credentials.

Warm regards,
The Recruitment Team at Mercier Consultancy Group