Nederlands Sprekende Klantenservicemedewerker Techservice

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with world-leading organizations across Europe. We pride ourselves on delivering seamless recruitment experiences for professionals seeking high-impact careers in the competitive consumer electronics industry.

Job Overview

We are currently looking for a motivated professional to join our team in Madrid for a Nederlands Sprekende Klantenservicemedewerker Techservice position in Spain. This is a unique opportunity to work within the innovative consumer electronics sector, providing expert support to international clients while enjoying the vibrant lifestyle that comes with high-quality jobs in Spain.

Key Responsibilities

• Deliver high-quality technical support to customers regarding premium consumer electronics devices.
• Troubleshoot software and hardware issues via phone, email, and chat for Dutch-speaking clients.
• Maintain comprehensive records of customer interactions within the consumer electronics database.
• Educate users on product features to maximize their experience with the latest technology.
• Collaborate with cross-functional teams to escalate complex technical concerns efficiently.
• Ensure high customer satisfaction scores through proactive communication and problem-solving.
• Stay updated on the latest consumer electronics market trends to provide accurate product guidance.

Requirements

• Fluent in spoken Dutch.
• Conversational level of English.
• A service-minded personality ready to learn new things.
• Strong work ethic and a sense of responsibility toward your colleagues.
• Holder of an EU passport. (Not ID)
• Flexibility to work in 3 rotating shifts (morning, afternoon, and night).

What We Offer

• A monthly performance bonus
• A monthly language bonus
• Your flight ticket is fully paid
• 26 days of accommodation
• Help with your Spanish documents
• A free gym membership

Life in Spain

Living in Spain offers an unparalleled lifestyle, defined by its golden Mediterranean climate, rich cultural heritage, and legendary social atmosphere. Professionals relocating for Dutch-speaking jobs will find that Spain provides the perfect balance between a demanding career in technology and a relaxed, sun-drenched coastal environment.

Our comprehensive relocation package, including a dedicated concierge, ensures your transition to Spain is smooth and stress-free. From world-class cuisine to a vibrant quality of life, Spain remains the top destination for those pursuing a career in the consumer electronics field while seeking an authentic international experience.

How to Apply

If you are ready to take the next step in your career with a Nederlands Sprekende Klantenservicemedewerker Techservice position in Spain, we invite you to click Apply Now. Join our team at Mercier Consultancy Group and launch your future in one of Europe’s most exciting cities today.