Nederlands Sprekende Klantenservicemedewerker Automotive

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class companies across Europe. We pride ourselves on facilitating life-changing career opportunities, such as this exciting Nederlands Sprekende Klantenservicemedewerker Automotive position in Spain.

Job Overview

We are seeking a motivated individual to join a dynamic automotive team in Madrid, where you will provide expert support to customers navigating the latest vehicle technologies. This role is a perfect fit for professionals searching for rewarding Dutch-speaking jobs within a fast-paced, high-tech industry environment.

Key Responsibilities

• Act as the primary point of contact for Dutch-speaking customers regarding their automotive inquiries.
• Provide technical assistance and troubleshooting for sophisticated vehicle infotainment and connectivity systems.
• Manage customer interactions with a focus on brand excellence and automotive industry standards.
• Document all customer communications accurately within the automotive CRM platform.
• Collaborate with internal departments to resolve complex vehicle-related cases promptly.
• Stay updated on new vehicle releases and technical specifications to provide informed support.
• Contribute to the team’s performance metrics by maintaining high service quality in this specialized automotive role.

Requirements

• Fluent in spoken Dutch.
• Conversational level of English.
• A service-minded personality ready to learn new things.
• Strong work ethic and a sense of responsibility toward your colleagues.
• Holder of an EU passport. (Not ID)
• Flexibility to work in 3 rotating shifts (morning, afternoon, and night).

What We Offer

• A monthly performance bonus
• A monthly language bonus
• Your flight ticket is fully paid
• 26 days of accommodation
• Help with your Spanish documents
• A free gym membership

Life in Spain

Living in Spain offers an unparalleled lifestyle, characterized by endless sunshine, a rich cultural heritage, and a vibrant social atmosphere. When searching for jobs in Spain, you will find that Madrid serves as the perfect backdrop for professional growth, providing a blend of historic charm and modern urban living that defines the unique spirit of Spain.

Beyond the professional benefits, our relocation package—including a one-time €1,500 Relocation Bonus and a dedicated Relocation Concierge—ensures that your transition to Spain is seamless. From the incredible gastronomy to the high quality of life, moving to Spain represents an exciting new chapter for your personal and career development.

How to Apply

If you are ready to start your journey in the automotive industry and wish to pursue this opportunity, we encourage you to click 'Apply Now' to submit your application. We look forward to welcoming you to the team. Best regards, the recruitment team at Mercier Consultancy Group.