Portuguese Speaking Customer Agent For Mercedes

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European human capital solutions, we pride ourselves on delivering excellence and facilitating career-defining opportunities for professionals across the globe.

Job Overview

We are currently searching for a dedicated professional to join our team in the automotive industry as a Portuguese Speaking Customer Agent For Mercedes. This Portuguese Speaking Customer Agent For Mercedes position in Greece offers an incredible opportunity to represent one of the world's most iconic luxury automotive brands while enjoying a vibrant career abroad.

Key Responsibilities

• Provide high-end customer support for Mercedes vehicle owners, reflecting the prestige of the automotive brand.
• Assist clients with inquiries regarding vehicle maintenance, features, and troubleshooting through various communication channels.
• Maintain comprehensive knowledge of Mercedes automotive technology and service offerings to provide accurate information.
• Manage customer inquiries with professional grace and efficiency, ensuring a seamless experience consistent with luxury standards.
• Document all interactions within the CRM system to ensure accurate records for the automotive support department.
• Collaborate with internal teams to resolve complex technical or service-related issues for our international clientele.
• Strive to exceed satisfaction benchmarks, contributing to the continued success of Mercedes support operations.

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role.
• Proven experience in customer service or a high-end service industry, preferably within the automotive sector.
• Strong communication and interpersonal skills suitable for a premium automotive brand environment.
• Valid EU passport (mandatory) to facilitate your transition to our exciting jobs in Greece.
• A passion for the automotive industry and a customer-centric mindset.
• Flexibility to work in a dynamic remote environment within Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue one of our many jobs in Greece means embracing a lifestyle defined by history, breathtaking landscapes, and an enviable Mediterranean climate. Living in Greece offers a perfect harmony of professional growth and personal enrichment, with sun-drenched beaches and vibrant city life waiting for you.

Our comprehensive relocation package ensures that your move to Greece is entirely stress-free, allowing you to focus on your new role. From world-famous culinary experiences to the warm, welcoming culture of the locals, Greece provides a high quality of life that makes it one of the most sought-after destinations for international talent. Join the growing community of professionals who have found success by choosing Portuguese-speaking jobs within this beautiful country.

How to Apply

If you are ready to elevate your career and embark on a rewarding journey in the automotive sector, we invite you to apply now. Please submit your application to be considered for this Portuguese Speaking Customer Agent For Mercedes position in Greece. We look forward to hearing from you. Sincerely, the recruitment team at Mercier Consultancy Group.