Portuguese Speaking Customer Agent For Imperial

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We take pride in facilitating life-changing career moves, specializing in high-profile Portuguese-speaking jobs for global industry leaders.

Job Overview

We are currently seeking a motivated professional for the Portuguese Speaking Customer Agent For Imperial position in Greece. In this role, you will represent a global leader in the consumer electronics industry, providing expert support and high-quality service to our Portuguese-speaking client base while enjoying the Mediterranean lifestyle through our comprehensive jobs in Greece program.

Key Responsibilities

• Provide world-class support for consumer electronics users via phone, email, and chat.
• Troubleshoot technical inquiries related to advanced electronic devices and smart home technology.
• Guide customers through product features, warranties, and specialized consumer electronics services.
• Maintain high levels of customer satisfaction by delivering accurate and timely information.
• Document customer interactions within our CRM systems with precision and detail.
• Collaborate with internal teams to stay updated on the latest consumer electronics product launches.
• Contribute to a positive brand image for Imperial through professional and empathetic communication.

Requirements

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Strong interest in consumer electronics and modern technology trends.
• Professional proficiency in English to engage with our multicultural team.
• Previous experience in customer service or a related field is highly regarded.
• Excellent problem-solving skills and a passion for assisting others.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Embrace a vibrant lifestyle by choosing one of our many jobs in Greece, where the sun shines throughout the year and the culture is as warm as the Mediterranean climate. Living and working in Greece offers a unique blend of historical richness and modern convenience, providing an unparalleled quality of life for international professionals.

Beyond your career, Greece invites you to enjoy exquisite Mediterranean cuisine and breathtaking landscapes. Whether you are exploring ancient ruins or relaxing on world-famous beaches, our relocation support ensures your move to Greece is seamless and enjoyable, making this the perfect time to start your next chapter with us.

How to Apply

If you are ready to advance your career in the consumer electronics sector, we invite you to apply now and join our expanding team. We look forward to reviewing your application for the Portuguese Speaking Customer Agent For Imperial position in Greece. Sincerely, the recruitment team at Mercier Consultancy Group.