Portuguese Speaking Customer Agent For Canon

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As experts in the Customer Support Services sector, we facilitate elite career transitions that empower professionals to excel in new, vibrant environments across Europe.

Job Overview

We are currently seeking talented individuals for the Portuguese Speaking Customer Agent For Canon position in Greece, representing a global leader in imaging solutions. This is an exceptional opportunity to join one of the most prestigious jobs in Greece, where your communication skills will directly enhance the customer journey within the dynamic Customer Support Services industry.

Key Responsibilities

• Provide high-quality technical and general support to Canon customers via phone, email, and chat.
• Maintain excellent service standards by resolving inquiries efficiently and accurately.
• Represent the Canon brand with professionalism and deep product knowledge in the Customer Support Services sector.
• Document customer interactions within the CRM system to ensure seamless service continuity.
• Identify customer needs and offer appropriate solutions or guidance to ensure total satisfaction.
• Collaborate with internal teams to streamline support processes for Portuguese-speaking markets.
• Ensure all service level agreements are met while maintaining a customer-centric approach.

Requirements

• Native or fluent Portuguese (spoken and written) is mandatory for this role.
• Strong command of the English language for professional communication.
• Experience in the Customer Support Services industry is highly valued.
• Problem-solving mindset and a passion for technology and imaging products.
• A proactive attitude towards helping others succeed in a fast-paced work environment.
• Excellent interpersonal skills and a desire to thrive in Portuguese-speaking jobs based abroad.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Living and working in Greece offers an unparalleled lifestyle, blending ancient history with a modern Mediterranean flair. Residents of Greece enjoy more than 300 days of sunshine per year, making it the perfect setting for those seeking a balance between a rewarding career and an active, outdoor social life. By securing one of these Portuguese-speaking jobs, you position yourself at the heart of a vibrant culture that values hospitality and connection.

Beyond the career advancement, Greece provides an affordable and high quality of life, famous for its world-renowned cuisine and relaxed pace. Our comprehensive relocation support ensures that your move to Greece is stress-free, allowing you to focus entirely on enjoying your new life, exploring the islands, and building a professional network in the Mediterranean sunshine.

How to Apply

If you are ready to embark on this professional journey and represent Canon in the sun-drenched city of Athens, please click the "Apply Now" button below to submit your application. We look forward to reviewing your profile and welcoming you to the team at Mercier Consultancy Group.