German Speaking Customer Agent For Microsoft

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading organizations. As we expand our footprint, we are actively seeking exceptional professionals for the German Speaking Customer Agent For Microsoft position in Greece, ensuring world-class service within the high-stakes Information Technology (IT) sector.

Job Overview

This is an unparalleled opportunity to advance your career among the finest jobs in Greece by supporting one of the world's most influential technology giants. In this German Speaking Customer Agent For Microsoft position in Greece, you will serve as the primary technical point of contact, ensuring seamless digital experiences for a global user base within the dynamic Information Technology (IT) industry.

Key Responsibilities

• Provide expert technical assistance and troubleshooting for Microsoft products and software solutions.
• Manage client interactions with professionalism, maintaining the high standards expected in the Information Technology (IT) industry.
• Document and track technical issues through advanced CRM systems to ensure efficient resolution.
• Collaborate with cross-functional IT teams to escalate complex software or infrastructure challenges.
• Stay updated on the latest Information Technology (IT) trends and Microsoft ecosystem updates to provide accurate guidance.
• Deliver exceptional customer satisfaction by translating complex technical requirements into user-friendly advice.
• Maintain a deep understanding of Microsoft’s evolving digital portfolio to offer proactive solutions.

Requirements

• Native or fluent German (spoken and written) skills are mandatory.
• Valid EU passport (mandatory).
• Proven interest or background in the Information Technology (IT) sector.
• Strong problem-solving abilities and a passion for technology.
• Excellent communication skills, capable of explaining technical concepts clearly.
• Resilient, adaptable, and ready to thrive in an international office environment in Athens.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our German-speaking jobs in Greece means enjoying a Mediterranean lifestyle characterized by 300 days of sunshine, iconic historical landmarks, and a vibrant social atmosphere. Living in Greece offers the perfect balance between high-end professional growth and a relaxed, coastal way of life that is the envy of Europe.

Beyond the professional benefits, relocating to Greece allows you to immerse yourself in world-class cuisine and a rich, welcoming culture. Whether you are exploring the ancient beauty of Athens or unwinding on the beautiful beaches, Greece provides an exceptional quality of life, making this German Speaking Customer Agent For Microsoft position in Greece a truly transformative move.

How to Apply

If you are ready to take the next step in your career with a global leader in the Information Technology (IT) industry, we invite you to join our team in Athens. Click Apply Now to submit your application and begin your journey with Mercier Consultancy Group. We look forward to reviewing your profile!