Dutch Speaking Customer Agent For Microsoft

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading technology enterprises. We pride ourselves on facilitating seamless professional transitions, ensuring our candidates secure the most sought-after jobs in Greece within the competitive IT sector.

Job Overview

We are currently seeking professionals for the Dutch Speaking Customer Agent For Microsoft position in Greece, a pivotal role within the dynamic Information Technology (IT) industry. If you are looking for rewarding Dutch-speaking jobs that combine high-level technical support with a premium international lifestyle, this is your opportunity to excel.

Key Responsibilities

• Provide high-quality technical support for Microsoft software and services to Dutch-speaking clients.
• Diagnose and troubleshoot complex technical issues within a fast-paced Information Technology (IT) environment.
• Maintain detailed documentation of user interactions and resolutions in the CRM system.
• Ensure client satisfaction by delivering proactive, expert-level technical solutions.
• Collaborate with cross-functional IT teams to escalate and resolve technical inquiries efficiently.
• Stay updated on the latest Microsoft technological advancements to provide accurate, industry-leading guidance.
• Adhere to established Service Level Agreements (SLAs) while managing high-volume support requests.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Professional proficiency in English to operate effectively within the IT sector.
• A strong interest in technology and experience in troubleshooting software issues.
• Exceptional communication skills with a focus on delivering excellent customer experiences.
• Valid EU passport or a valid work permit for Greece.
• Commitment to relocating for this exciting Dutch Speaking Customer Agent For Microsoft position in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing one of our Dutch-speaking jobs means embracing a Mediterranean lifestyle where history meets modernity. Living in Greece offers year-round sunshine, world-class archaeological sites, and a vibrant social scene that makes it one of the most desirable places to work in Europe. Greece provides the perfect backdrop for balancing a demanding IT career with a high quality of life.

Your relocation to Greece is made stress-free thanks to our dedicated support team, allowing you to focus on enjoying the world-renowned cuisine and welcoming local culture. Whether you are exploring the coast or the urban centers, you will find that Greece is a welcoming home for international professionals seeking long-term growth and adventure.

How to Apply

If you are ready to advance your career in the IT industry, we encourage you to click Apply Now and join our prestigious team. We look forward to reviewing your application for this Dutch Speaking Customer Agent For Microsoft position in Greece. Best regards, the recruitment team at Mercier Consultancy Group.