Dutch Speaking Customer Agent For JLR

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. As a leader in international staffing, we pride ourselves on facilitating career-defining opportunities within the global customer support services industry.

Job Overview

We are currently seeking a talented professional to join our team in a Dutch Speaking Customer Agent For JLR position in Greece. This role offers the perfect blend of professional growth and an international lifestyle, making it one of the most sought-after Dutch-speaking jobs currently available in the customer support services sector.

Key Responsibilities

• Provide high-quality support to JLR customers via phone, email, and chat, ensuring premium service standards.
• Resolve technical inquiries and product-related questions within the automotive customer support services sector.
• Maintain detailed customer records and documentation in accordance with company protocols.
• Collaborate with cross-functional teams to identify and address common customer pain points.
• Contribute to a positive team environment while meeting individual and group performance KPIs.
• Stay updated on the latest brand specifications and service updates to provide accurate, professional advice.
• Ensure an exceptional end-to-end user experience that reflects the prestige of the JLR brand.

Requirements

• Native or fluent Dutch (spoken and written) is mandatory for this role.
• Valid EU passport is required for all candidates pursuing jobs in Greece.
• Strong communication skills and a passion for delivering excellent customer support services.
• Proficiency in English to collaborate with an international team.
• Ability to relocate to Athens, Greece, to work on-site.
• A professional, empathetic approach to solving customer challenges.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to accept a Dutch Speaking Customer Agent For JLR position in Greece means embracing a life of sunshine, history, and vibrant culture. Greece offers an unparalleled quality of life, where the Mediterranean climate and the welcoming warmth of the local community create an ideal setting for both professional and personal growth.

From the ancient landmarks of Athens to the stunning coastal landscapes, Greece is a destination that feels like home from day one. When you pursue our Dutch-speaking jobs, you gain more than a position; you gain access to an incredible culinary scene, a deep social heritage, and a relaxed lifestyle that makes working in Greece a truly rewarding life experience.

How to Apply

If you are ready to advance your career in the customer support services industry while living in the historic heart of Europe, we invite you to apply now. Join the team at Mercier Consultancy Group and let us handle the transition with our comprehensive relocation support. We look forward to reviewing your application!