Dutch Speaking Customer Service Agent For Proximus

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite talent with industry-leading organizations across the European landscape. We specialize in facilitating professional growth and high-impact career moves, ensuring our candidates find the perfect match within the dynamic global market.

Job Overview

We are currently scouting for a talented individual to fill the Dutch Speaking Customer Service Agent For Proximus position in Greece. This is a unique opportunity to advance your career within the fast-paced telecommunications industry while enjoying the Mediterranean lifestyle. If you are looking for top-tier Dutch-speaking jobs, this remote-based role offers the perfect blend of professional challenge and personal exploration.

Key Responsibilities

• Provide high-quality technical and administrative support to Proximus customers regarding telecommunications services.
• Resolve customer inquiries via phone, email, and chat with precision and professional empathy.
• Assist clients with billing, service activations, and troubleshooting of connectivity issues within the telecommunications network.
• Maintain detailed customer records and interactions within the internal CRM systems.
• Promote and explain the latest telecommunications products and service enhancements to existing users.
• Collaborate with cross-functional teams to ensure a seamless service experience for every Proximus subscriber.
• Stay updated on the latest telecommunications trends and service protocols to provide accurate, industry-leading guidance.

Requirements

• Native or fluent Dutch (spoken and written).
• Valid EU passport (mandatory).
• Proven customer service experience, ideally within the telecommunications industry.
• Strong proficiency in digital communication tools and web-based systems.
• Ability to maintain a professional, patient, and solution-oriented mindset in a fast-paced environment.
• A genuine passion for technology and helping customers navigate modern telecommunications solutions.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Choosing to pursue one of our many jobs in Greece means embracing a world-class lifestyle characterized by abundant sunshine, ancient culture, and breathtaking landscapes. Whether you are wandering through the historic streets of Athens or relaxing by the Aegean coast, living in Greece offers a unique environment where professional success meets a vibrant, relaxed pace of life.

Our relocation concierge ensures that your move to Greece is entirely seamless, allowing you to focus on your new telecommunications career. From authentic Mediterranean cuisine to the warm hospitality of the locals, relocating to Greece is a life-changing decision that promises both personal enrichment and professional growth. Join our community of expats and experience all that Greece has to offer.

How to Apply

Ready to take the next step in your career? Do not miss the chance to join our team in this prestigious Dutch Speaking Customer Service Agent For Proximus position in Greece. Click the Apply Now button to submit your application and begin your journey with Mercier Consultancy Group. We look forward to reviewing your profile!