Dutch Speaking Reservations Agent For Booking.com

Who We Are: Mercier Consultancy Group

Mercier Consultancy Group operates at the forefront of global talent acquisition and BPO solutions, bridging the gap between exceptional professionals and industry-leading corporations. Our expertise lies in facilitating high-level career moves, and we are proud to be the agency managing this premier Dutch Speaking Reservations Agent For Booking.com role, located in the historic and beautiful setting of Greece.

Position Summary

If you are seeking professional autonomy and a change of scenery, this is a unique opportunity for Portugal-based Dutch speakers to embrace a new career trajectory while working remotely from Greece. We are hiring a dedicated individual to support Booking.com operations, allowing you to cultivate your talents within the travel industry while enjoying the freedom and flexibility of a life-changing move to an idyllic Mediterranean location.

Core Duties & Responsibilities

• Utilize sophisticated internal systems to manage and monitor travel reservations accurately.
• Assist customers with complex inquiries, including cancellations and booking adjustments, with a solution-oriented mindset.
• Ensure high satisfaction levels by offering expert advice on property information and travel logistics.
• Liaise professionally with hotel partners and service providers to uphold the Booking.com standard of quality.
• Identify opportunities to suggest additional services that enhance the client’s travel plans.
• Surpass performance targets and KPIs related to booking volume and quality of service.
• Execute reservation management duties for Booking.com customers with complete accuracy and efficiency.

Candidate Qualifications

• Native or near-native proficiency in written and spoken Dutch.
• Proven ability to solve problems effectively while maintaining a sharp focus on quality.
• Possession of a valid EU passport (this is a mandatory requirement).
• Exceptional verbal and written communication skills paired with a sincere enthusiasm for the tourism sector.
• A professional, reliable mindset capable of excelling in a remote work environment while based in Greece.

Benefits & Remuneration

• Attractive monthly salary.
• Comprehensive monthly performance-based bonuses.
• Full coverage of initial training programs.
• Private health insurance benefits.
• Complete relocation support (flights, hotel accommodation, and transfer services).
• Assistance from our dedicated Relocation Experts team, who handle everything from visa documentation to finding your new home in Greece.
• And a host of other exciting benefits.

The Greek Experience

Choosing to relocate to Greece is about more than just starting a new job; it is about immersing yourself in a culture that balances ancient heritage with a contemporary, high-energy way of life. Known for its endless sunshine, mesmerizing coastline, and warm-hearted locals, Greece consistently ranks as a top-tier choice for professionals looking to relocate abroad.

Our team handles the heavy lifting, making your move to Greece smooth and stress-free. Whether you are craving authentic local flavors or a slower, more balanced lifestyle, you will find the support you need through our expert concierge services to ensure your transition is successful and enjoyable.

Application Instructions

If you are eager to elevate your professional profile with Mercier Consultancy Group, we invite you to take the next step. Use the Apply Now link below to submit your interest for this Dutch Speaking Reservations Agent For Booking.com vacancy. We are eager to review your application and discuss your future in Greece.