Dutch Speaking Reservations Agent For Booking.com

Who is Mercier Consultancy Group?

At Mercier Consultancy Group, we act as a global bridge between elite talent and prestigious organizations. As a powerhouse in human resources and customer support solutions, our mission is to secure transformative career opportunities for professionals, including this unique chance for Belgium-based candidates to relocate and work in Greece.

Position Summary

Imagine swapping the grey skies for Aegean sunshine while building a career at the intersection of travel and innovation. We are looking for an energetic, Dutch-speaking professional to step into the role of a Reservations Agent for Booking.com. This isn’t just a job; it’s an adventure that combines professional growth with the Mediterranean lifestyle, fully supported by our comprehensive relocation program for those ready to move to Greece.

Daily Tasks and Goals

• Utilize specialized software suites to accurately manage and monitor bookings within a high-speed tourism setting.
• Ensure guest satisfaction by providing knowledgeable travel support and property-specific insights.
• Proactively search for opportunities to provide upsell recommendations that enhance our clients' travel itineraries.
• Handle complex scheduling adjustments, cancellations, and guest inquiries with precision.
• Collaborate with local service providers and hotel partners to maintain industry-leading service standards.
• Focus on achieving individual and collective performance KPIs tied to reservation service efficiency.
• Professionally address incoming reservation requests from our global Booking.com audience.

Essential Qualifications

• Full professional proficiency in both spoken and written Dutch.
• Demonstrated ability to maintain a professional focus while working in a remote capacity in Greece.
• A valid EU passport is a strict requirement for this role.
• Exceptional critical thinking and problem-resolution skills.
• A genuine passion for the travel sector and a commitment to delivering world-class customer service.

Benefits and Compensation

• Comprehensive relocation support, including flight arrangements, airport transfers, and initial hotel accommodation.
• Performance-based monthly bonuses.
• Market-leading monthly salary packages.
• Full access to a dedicated Relocation Concierge team to manage your move and local integration.
• Private health insurance coverage.
• Full salary payment during your training period.
• Guaranteed 13th and 14th monthly salaries.
• Additional employee perks and benefits.

Living in Greece

Choosing to move to Greece opens the door to a lifestyle defined by breathtaking coastal vistas, millennia of history, and a warm, inviting social atmosphere. As an international hub for professionals, the country offers a perfect balance between high-end modern amenities and an authentic, relaxed Mediterranean culture that rewards the soul.

Our dedicated concierge staff is here to make your transition seamless, handling the logistics so you can focus on enjoying the local cuisine and the sunshine. We are committed to ensuring that every newcomer feels welcomed as they start their new chapter living and working in Greece.

Next Steps

Are you prepared to take the leap into a new international career with Mercier Consultancy Group? We invite you to begin your application by clicking the link below. We look forward to reviewing your credentials for this exciting Dutch Speaking Reservations Agent For Booking.com role.