Spanish Speaking iRobot Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between world-class talent and global industry leaders. As a specialist in sourcing experts for high-growth sectors, we pride ourselves on delivering bespoke recruitment solutions that define career trajectories and business success across Europe.

Job Overview

We are currently seeking a dynamic professional for the Spanish Speaking iRobot Support Specialist position in Bulgaria. This role is a unique opportunity to join the cutting-edge consumer electronics industry, providing expert technical assistance and consumer guidance for world-leading home robotics technology while enjoying a vibrant international lifestyle.

Key Responsibilities

• Deliver exceptional customer service for the consumer electronics market, specifically regarding advanced iRobot home cleaning solutions.
• Troubleshoot technical issues for customers via phone, email, and live chat, ensuring high satisfaction levels.
• Maintain comprehensive knowledge of the latest product features to provide accurate technical advice.
• Document all customer interactions, product feedback, and technical resolutions within the CRM system.
• Act as a brand ambassador for one of the most innovative names in the consumer electronics sector.
• Collaborate with cross-functional teams to resolve complex technical escalations efficiently.
• Educate users on product maintenance and optimization to enhance the overall customer experience.

Requirements

• Native or fluent Spanish (spoken and written).
• Valid EU passport (mandatory for this Spanish Speaking iRobot Support Specialist position in Bulgaria).
• Strong proficiency in English to collaborate within our international team.
• A genuine passion for consumer electronics and modern smart-home technology.
• Excellent communication and problem-solving skills, with a focus on delivering high-quality support.
• Ability to thrive in an on-site professional environment in Sofia, Bulgaria.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• And Much More...

Life in Bulgaria

Choosing one of our jobs in Bulgaria means embracing a life of diversity, history, and natural beauty. Bulgaria offers a perfect climate and a bustling cultural scene, making it a fantastic destination for expatriates looking to advance their careers while enjoying a high quality of life. Whether you are exploring the mountainous landscapes or the vibrant street cafes of Sofia, Bulgaria is a hidden gem in Europe.

Beyond the professional appeal of this consumer electronics role, living in Bulgaria provides access to a cost-effective lifestyle, incredible local gastronomy, and a friendly, welcoming community. We are committed to making your transition as smooth as possible, ensuring that your move to Bulgaria is the start of an exciting new chapter. Explore the best Spanish-speaking jobs in Bulgaria with Mercier Consultancy Group today.

How to Apply

If you are ready to take the next step in your career and join a leader in the consumer electronics sector, we invite you to click Apply Now and submit your application. Our recruitment team at Mercier Consultancy Group looks forward to reviewing your profile for this exciting opportunity.