Portuguese Speaking Customer Experts for Mercedes-Benz

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We pride ourselves on delivering excellence, ensuring that every professional journey we facilitate reaches the highest standard of career satisfaction and growth.

Job Overview

We are currently scouting for exceptional individuals to join our team as Portuguese Speaking Customer Experts for Mercedes-Benz. This premier Portuguese Speaking Customer Experts for Mercedes-Benz position in Greece offers a unique opportunity to represent a world-class automotive icon while enjoying the vibrant lifestyle of the Mediterranean.

Key Responsibilities

• Deliver premium support to Portuguese-speaking clientele regarding high-end automotive services and inquiries.
• Maintain the prestigious Mercedes-Benz brand image through professional, empathetic, and knowledgeable communication.
• Assist customers with vehicle technical support, navigation system queries, and advanced automotive features.
• Manage end-to-end customer resolution cycles with a focus on efficiency and brand loyalty within the automotive sector.
• Collaborate with cross-functional teams to ensure seamless service delivery for global automotive partners.
• Utilize CRM tools to document interactions and track trends in automotive customer needs.
• Provide expert guidance on Mercedes-Benz digital platforms and connected vehicle services.

Requirements

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Strong passion for the automotive industry and high-end customer experience.
• Excellent communication skills with the ability to articulate complex automotive technical information clearly.
• Proficiency in English to effectively participate in our international team environment.
• Residency within Greece or willingness to relocate for this exciting career opportunity.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our many jobs in Greece means stepping into a lifestyle defined by sunshine, historical majesty, and a welcoming culture. Greece offers an unparalleled quality of life, where the balance between a professional career and leisure is perfectly harmonized by the Mediterranean climate.

Choosing to accept this Portuguese Speaking Customer Experts for Mercedes-Benz position in Greece grants you access to world-renowned cuisine and a vibrant social scene. Our relocation team ensures your transition to life in Greece is smooth, allowing you to settle in quickly and focus on your success while enjoying all that the historic beauty of Greece has to offer.

How to Apply

If you are ready to accelerate your career with a global leader in the automotive sector, we invite you to apply now. Join our team at Mercier Consultancy Group and take the next step in your professional journey. Apply today to secure your future.