Portuguese Speaking Customer Experts for Imperial Brands

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading brands. We pride ourselves on facilitating career-defining opportunities through our extensive network of elite partnerships across the globe.

Job Overview

We are currently seeking talented individuals to join our team as Portuguese Speaking Customer Experts for Imperial Brands. This unique opportunity represents the pinnacle of professional growth within the consumer electronics industry, allowing you to build your career through one of the most exciting jobs in Greece.

Key Responsibilities

• Provide world-class customer support for premium consumer electronics products.
• Assist clients with technical inquiries, troubleshooting, and product information in Portuguese.
• Maintain high levels of customer satisfaction by delivering precise and empathetic communication.
• Stay updated on the latest consumer electronics innovations to provide expert-level guidance.
• Document customer interactions within our CRM systems with accuracy and attention to detail.
• Collaborate with international teams to ensure seamless service delivery for Imperial Brands.
• Contribute to the continuous improvement of support protocols for consumer electronics devices.

Requirements

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Proficiency in English to collaborate within our international corporate environment.
• Strong passion for the consumer electronics industry and new technology.
• Exceptional problem-solving skills and a customer-centric mindset.
• Ability to thrive in a remote work setting based in Greece.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embracing one of our Portuguese-speaking jobs means choosing a lifestyle defined by the legendary warmth of Greece. You will enjoy a Mediterranean climate, world-renowned history, and a vibrant social culture that makes Greece an unparalleled destination for your next career chapter.

Beyond the professional benefits of the Portuguese Speaking Customer Experts for Imperial Brands position in Greece, you will experience a high quality of life. From the exquisite local cuisine to the stunning coastal landscapes, living in Greece offers a perfect balance between high-end professional development and a relaxed, sunny environment.

How to Apply

If you are ready to elevate your career with a leading consultancy, click "Apply Now" to submit your application for this exciting role. We look forward to welcoming you to the Mercier Consultancy Group team.