Portuguese Speaking Consumer Experts for JTI

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with industry-leading global brands. We specialize in executive search and professional placement, ensuring that every career move is a step toward excellence in the heart of Europe.

Job Overview

We are currently looking for talented individuals to join our team in Athens for the Portuguese Speaking Consumer Experts for JTI position in Greece. This role within the dynamic consumer electronics industry offers an unparalleled opportunity to provide world-class support to a prestigious global client, blending technical passion with professional communication excellence.

Key Responsibilities

• Provide high-quality assistance to consumers regarding innovative consumer electronics products.
• Troubleshoot technical inquiries and provide effective solutions to ensure customer satisfaction.
• Maintain a deep knowledge base of the latest JTI consumer electronics developments to provide expert guidance.
• Document all interactions with precision, ensuring data integrity within our support systems.
• Collaborate with cross-functional teams to escalate and resolve complex technical issues efficiently.
• Participate in continuous training sessions to stay updated on emerging consumer electronics trends.
• Contribute to the positive reputation of the brand by delivering a premium, personalized support experience.

Requirements

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Strong proficiency in the English language to effectively navigate international team environments.
• Genuine passion for the consumer electronics sector and a desire to help users succeed with technology.
• Exceptional communication and active listening skills.
• Prior experience in consumer support or electronics retail is highly advantageous.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• And Much More...

Life in Greece

Securing one of our many Portuguese-speaking jobs in Greece means more than just a career advancement; it is an invitation to embrace the legendary Mediterranean lifestyle. Living and working in Greece provides a unique balance of ancient history, vibrant nightlife, and stunning coastal scenery, all while enjoying one of the sunniest climates in Europe.

The Portuguese Speaking Consumer Experts for JTI position in Greece comes with full support to ensure a smooth transition into your new home. Whether you are exploring the world-famous local cuisine or soaking in the culture of Athens, you will find that relocation to Greece offers an unmatched quality of life, making these jobs in Greece highly sought-after by professionals worldwide.

How to Apply

If you are ready to take the next step in your career and join a top-tier team, we invite you to apply now and start your journey with us. We look forward to reviewing your application and welcoming you to our team.

Warm regards,
The Recruitment Team at Mercier Consultancy Group