Norwegian Speaking Netflix Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, renowned for connecting top-tier talent with world-leading organizations across the globe. As a leader in European recruitment and BPO services, we pride ourselves on facilitating career-defining opportunities for multilingual professionals seeking to thrive in a global environment.

Job Overview

We are currently seeking talented professionals for the Norwegian Speaking Netflix Customer Experts position in Greece within the dynamic streaming platforms industry. This role offers an incredible chance to build your international career while providing world-class support to subscribers of the world's most iconic streaming service.

Key Responsibilities

• Deliver exceptional customer support to Norwegian-speaking subscribers of a leading streaming platform.
• Assist users with technical troubleshooting, billing inquiries, and account navigation to ensure a seamless viewing experience.
• Maintain a deep understanding of the platform’s content, features, and evolving streaming technologies.
• Identify and escalate complex issues to specialized internal teams, ensuring high satisfaction rates.
• Act as a brand ambassador for the streaming industry, reflecting a professional and helpful image at all times.
• Contribute to a collaborative team environment by sharing feedback and best practices to optimize customer journey workflows.
• Meet and exceed performance metrics related to service quality, resolution speed, and customer satisfaction.

Requirements

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Strong communication skills and a passion for technology and the streaming entertainment industry.
• Proven ability to work remotely effectively within a professional, performance-driven culture.
• Exceptional problem-solving abilities and a customer-centric mindset.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Securing one of our Norwegian-speaking jobs means embracing the vibrant Mediterranean lifestyle. Greece offers an unparalleled quality of life, where ancient history meets modern coastal living, providing a perfect backdrop for your professional journey. Residents of Greece enjoy more than 300 days of sunshine, stunning Aegean views, and a thriving social culture.

Choosing to work in Greece allows you to immerse yourself in a country renowned for its world-class Mediterranean cuisine and warm hospitality. With our comprehensive support for your transition, you will find that living in Greece is not just a career move, but a life-enhancing adventure that offers the perfect balance of professional development and personal exploration.

How to Apply

If you are ready to excel as part of the Norwegian Speaking Netflix Customer Experts position in Greece, we invite you to take the next step in your career by clicking Apply Now. Join the team at Mercier Consultancy Group today and unlock your potential in one of the most exciting job markets in Europe.