German Speaking Technical Support Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging the gap between world-class talent and industry-leading global brands. We specialize in facilitating career transitions for professionals seeking high-impact German-speaking jobs in some of Europe’s most vibrant locations.

Job Overview

We are currently sourcing candidates for a prestigious German Speaking Technical Support Customer Experts position in Greece, focused on the dynamic consumer electronics industry. Join our client’s innovative team to deliver elite support for cutting-edge technology and elevate your career with one of the most sought-after jobs in Greece.

Key Responsibilities

• Provide high-level technical support to customers regarding consumer electronics hardware and software.
• Troubleshoot complex technical issues via phone, email, and live chat to ensure a seamless user experience.
• Maintain deep knowledge of current consumer electronics product lines to offer precise and efficient guidance.
• Document customer interactions and technical resolutions within our internal CRM system.
• Deliver professional, empathetic communication to resolve inquiries and maintain high customer satisfaction scores.
• Collaborate with internal departments to escalate hardware-related concerns for further investigation.
• Identify trends in technical inquiries to assist in the improvement of consumer electronics product support documentation.

Requirements

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory).
• Passionate about technology and the consumer electronics sector.
• Strong problem-solving skills with a technical aptitude for consumer gadgets.
• Proven customer service experience within an international environment.
• Ability to work remotely within Greece as part of a high-performance team.

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• And Much More...

Life in Greece

Embarking on a career through our German-speaking jobs program allows you to experience the unparalleled lifestyle of Greece. With its iconic Mediterranean weather, rich ancient history, and world-class landscapes, Greece offers a unique environment where professional success meets an enriched quality of life. Whether you are exploring the islands or the historic streets of Athens, you will find that living in Greece is truly transformative.

Our relocation concierge ensures your transition to your new home in Greece is smooth and stress-free, allowing you to focus on your new German Speaking Technical Support Customer Experts position in Greece. From local gastronomy to the welcoming culture of the locals, you will quickly discover why thousands of professionals choose to move to Greece every year for a better work-life balance.

How to Apply

If you are ready to advance your career with this exciting opportunity, we invite you to click the Apply Now button to submit your application. We look forward to helping you start your journey as part of the Mercier Consultancy Group network.